About Palladium:
Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.
This Opportunity:
Palladium is seeking a talented and experienced UI/UX Specialist to join our dynamic Data Informatics & Analytical Solutions (DIAS) agile BA/QA team. As a UI/UX Specialist, you will play a crucial role in understanding and fulfilling user requirements, conducting thorough research, and driving the system analysis, design and development of exceptional user interfaces while enhancing user experience.
Location:
The position is based in Palladium’s Nairobi, Kenya office.
You and Your Career:
If you are a problem-solver, collaborator, and doer, and you have expertise in UI/UX in digital solutions development, we are interested in hearing from you.
We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!
Reporting and Supervision:
The UI/UX Specialist will report to the Senior Manager (Digital Strategy).
Primary Duties and Responsibilities:
- Collaborate with stakeholders to gather and analyze user requirements, ensuring a deep understanding of their needs and preferences
- Conduct user research, and business process mapping as part of the agile software development team. Conduct extensive research to identify user pain points, preferences, and behaviors, employing both qualitative and quantitative methods
- Use storyboards, process flows, and sitemaps to illustrate design concepts
- Create wireframes, prototypes and mock-ups using design and prototyping tools
- Spearhead the creation of visually appealing and intuitive user interface designs, incorporating mock-ups, prototypes, and interactive elements
- Develop detailed system specification and design documentation based on user requirements
- Conduct heuristic testing and user testing sessions to assess the usability and effectiveness of design solutions, making iterative improvements based on feedback and data-driven insights
- Convene and moderate user experience and requirements validation meetings with key users and stakeholders
- Identify and resolve UX issues
- Develop user documentation including user guides and manuals for products
- Collaborate with the development team to ensure seamless integration of design elements into the final product, maintaining consistency and usability across different platforms
- Scrum / Agile Development participation
- Stay up to date with industry trends, emerging technologies, and best practices in UX design, and apply this knowledge to enhance the overall user experience
Key Competencies Required:
- Agile mindset and experience working within an agile development environment
- Knowledge of graphic design range of products such as Adobe Creative Suite, Moqups, In Vision or InDesign, and the ability to create high-fidelity mock-ups and prototypes
- Proficiency in user research methodologies, including qualitative and quantitative approaches
- Solid understanding of information architecture, interaction design, and visual design principles
- Ability to work in a fast paced, agile development environment
- Excellent communication skills and attention to detail
- Knowledge of usability Factors in Human Computer Interaction
- Demonstrate strong problem solving and technical skills
- Knowledge of the trends in the software development domain
- Should be able to work under minimum to no supervision and yet deliver quality results on time
- Basic web development and programming skills are a plus
- Ability to coordinate and balance priorities of multiple projects and deliverables
Professional Expertise/Competencies Preferred:
- Adequate professional experience directly supporting the development, and implementation of mission critical systems
- Relevant experience in enterprise-level Business Analysis, Systems Analysis and UI/UX design
- Experience working in an agile/scrum development environment
- Experience in driving ongoing improvements and efficiencies in operational practices, tools & processes
Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at [email protected] and we will be in touch to discuss.
Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
