Nairobi, Kenya
TRENDING
JOB DESCRIPTION
Reporting to the CCS (Convergent Charging Solution) Planning and Evolution Lead- Revenue Management, the position holder will work with the Revenue management; CBS planning and evolution team to design, configure and deploy upgrade/new solutions. He/ She will be expected to guarantee quality through proper configurations, systems integration testing, user acceptance testing and advice on improvements on customer experience and journey.
RESPONSIBILITIES
Overall, the Planning engineer will be charged with:
- Evolution of the Converged Charging platform in line with industry trends.
- Platform setup across both infrastructure, database and applications for the charging platform.
- System integration to Northbound and Southbound interfacing Network elements e.g CRM, ERP, GSM core network, SMSC
- Carry out solution development cycles tasks such upgrades on the Convergent charging platform
- Documentation on system processes and flows
- Reviews and contribute to the test cases, based on the services in scope.
- Execution of SITs and supporting the UATS of new products & services
- Ensuring quality and accuracy and that all customer related issues have been addressed.
- Deep understanding of customer operations.
- Passion to work with the team members
- Automation of processes.
QUALIFICATIONS
- A degree in IT, computer science, Telecommunication or Electrical Engineering
- 3 years working as an engineer in a telecommunications environment (vendor or operator)
- Strong Linux/Unix skills, Strong database skills and Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Team player.
- Organized and detail oriented.
- Experience of Huawei Convergent Billing System (CBS) will be an added advantage
- Knowledge of GSM technologies
- Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.
How to Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
ABOUT US
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information.
We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022.
We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.APPLY NOW