Description
Job Title Systems & Distribution Analyst
Location Nairobi ,KE
Organization Name Kenya Airways
Department Description
COMMERCIAL
Brief Description
The Analyst is tasked with supporting Global Distribution Systems, Central Reservations System (Al tea) and other Revenue Management systems business rules setup and integration with both airline and non-airline partners. The Analyst provides first line support service to Kenya Airways Commercial units, through a service desk approach in a timely manner and helps in resolution of all Al tea Reservations and Revenue Management systems, functional related incidents, including business rules setup, tests, and support. They Analyst also monitors, prepares, and provide timely monthly reports on Distribution costs performance, Analyses and tracks distribution costs and their impact on KQ’s objective of Distribution unit cost reduction.
Detailed Description
Review Amadeus engagement from transactional to a strategic partnership – Contribute to 30% cost reduction
Prepare and provide timely monthly reports and insights on Global Distribution Systems cost performance.
Provide monthly CRS cost performance report with highlights of abusive costs per country with an aim of reducing the unproductive GDS costs
Track, evaluate and validate monthly GDS and CRS invoices before approval in I-pride
Ensure accurate and timely update of Altea Business rules and office set-up to facilitate smooth implementation of new routes &ensure Charter Flight rules are updated with approved access granted to the authorized sales offices both KQ and Travel agents.
Clean up Type A and B TTY Addresses. Contribute to 10%reduction in Teletype cost.
Review implemented Optional Services to only retain what is in use and critical for the customer journey.
Support Strategic partnerships through System Implementation of New Codeshares and IETs.
Respond to 90% of the incidents within 24hrs and incidents/requests logged and closed within the agreed SLAs and with the stake holders.
Enhance distribution scope by supporting NDC implementation.
Support implementation of new customer products. (DPO, CRT,TTT, Priority pass, Flight pass, PNR synch, Loyalty, PNR GOV) and automation of group tool to facilitate payment and ticketing.
Align with Inventory team to ensure correct business rules are applied & Al tea Inventory messenger queues are handled.
Al tea User Management & Carrier Preferred Display Process alignment with the stakeholders (PRM, Sales, Digital, DCS & IT)
Efficient and productive stakeholder reports management through Automation and continuous maintenance of the reports to stakeholders(CRS reports, Distribution cost analysis report & Queue Management report)
Job Requirements
University Degree preferably business/finance/IT related field from a recognized university.
Proficiency in Advance MS excel.
Prior experience with programming languages such as SQL, Python and dashboard desired.
Minimum 3years’ working experience.
Additional Details
Knowledge of Airline Reservation System
Knowledge of Revenue Management systems
Knowledge of Commercial Airline Systems
Advanced knowledge of Excel and PowerPoint
Project Planning and management skills
Data Analytics skills
Knowledge of Commercial Airline Procedures and Airline Distribution systems
Strong negotiating, influencing, problem solving and decision-making skills.
Computer programming skills
Data Analytics skills
Excellent understanding of Global Distribution Systems in the Aviation Industry
How To Apply
If you fit the profile, then apply today. Please submit a copy your detailed Curriculum Vitae here only. Due to the volume of applications that we receive, only short-listed candidates will be contacted. Kenya Airways is an equal opportunity employer.
Currency KES
Amount of Travel
Work At Home
External End Date 13-Nov-2023
