IT Intern Java Housework_ outline Internship date_ range Apply by 08 March 2024 NOW IT Intern
Java House
Job description
Summary of work environment
Java House runs on ICT systems from the front of house (MICROS EPOS) to Finance (SUN SYSTEMS), Commissary Stores/stock control system (MC), to Human resources management (SAGE) and Network Infrastructure on both LAN and WAN
Primary Purpose and Scope the Job (Job Role)-
To install, configure, manage and repair I.T and communication infrastructure
Duties and Responsibilities:
· Installation of servers
· Maintenance of backend databases and applications
· User support on it issues
· Management of local domain structure, users, rights and privileges
· Management of international domain, web site, email, DNS, global address book, internet proxy and anti-spam mechanism
· Configuration and maintenance of PABX and telephones and liaising with service providers on the same
· Enterprise antivirus installation and management
· Addition and configuration of access card to pos software
· Menu addition and changing on pos software
· Production of reports as called upon by I.T manger
· Commissioning and maintenance of web/ wan services
· Cleaning and maintenance of physical computer hardware
KEY ACCOUNTABILITIES:
· Possess good troubleshooting and problem solving skills
· Demonstrate competency in any IT related support
· Possess good database management and administration skills
Key Result Areas/ Key Performance Indicators (5-6 areas)
· Speed and Accuracy of work
· Configuration and maintenance of internet services and wide area network
· Configuration and maintenance of local area networks
Performance Indicators (3-5 indicators)
Production of documentation that is:
· Timely submission of accurate work
· 100% consistency expected across all databases and branches.
· 99% support for users on application programs expected.
· 100% data integrity, availability and security expected always.
Qualifications & EXPERIENCE
- Must have a degree in Computer Science /Diploma in Information Technology/ Digital Electronics or Bachelors in Technology
- Computer certification like CCNA, MCSE, IMIS
- Possess knowledge in Open Source Software like Susse or Linux.
SPECIAL CONDITIONS OF EMPLOYMENT
· Ability to travel within short notice
· Valid Driving license
· Ability to work long hours
CORE COMPETENCIES
- Excellent communication skills
- Ability to handle work pressure
- Commitment to timelines and Good team Leadership skills
- Team player
Role overview
FUNCTION
Engineering (Software & IT)
INDUSTRY
Food & Beverages
YEARS OF EXPERIENCE
0-1 years
LOCATION
Nairobi
About Java House
Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.
Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.
“Welcome to Java. A home away from home”
