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HFC Limited Hiring Branch Operations Manager

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Division. We are seeking a talented, dynamic, self-driven and results oriented individual who is committed to performance, excellence, and participation in our growth strategy.

To manage branch operations by ensuring controls and procedures are observed in order to mitigate risk and losses.

Deadline: 2024-06-28

Category: Retail

Subsidiary: HFC

Principle Accountabilities

  1. To manage cash by ensuring dual controls and limits are observed so as to avoid fraud losses.
  2. To approve transactions by confirming suitability to minimize losses
  3. To review transactions by confirming the transactions against system generated reports to ensure accuracy
  4. To manage customers accounts by ensuring adherence to product features to minimize customers complaints and loses.
  5. To attend to customers queries by ensuring that they are resolved within set standards to enhance customer satisfaction.
  6. To appraise staff annual and by half-yearly reviews to ensure targets are met and training needs identified.
  7.  To manage costs by monitoring Branch expenditures to ensure Branch is within the budget

Key Competencies and Skills

Technical Competencies

  • Supervisory Skillls
  • Numerical Skills
  • Banking Skills
  • Analytical Skills
  • IT skills
  • Product Knowledge

Minimum Qualifications, Knowledge and Experience

Education

Bachelors Degree

Experience

Over three (3) year’s in a supervisory role in a Financial Institution.

Apply Now

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