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U.S. Embassy in Nairobi Hiring General Services Assistant (GSO)

Incumbent serves as executive assistant, quality coordinator and analyst, and communications expert within the General Services Office. Under the direction of the S/GSO, maintains all policies for the section and advises the leadership team on required updates.

Analyzes available performance data on ICASS service delivery and advises on trends and potential improvements. Supports the GSO team’s communication through maintenance of its Share point site and other communication tools. Serves as sub-cashier for GSO section and timekeeper for one-third of GSO.

Qualifications and Evaluations

Requirements:

EXPERIENCE: 

A minimum of three years of administrative or clerical experience is required, two years of which should be in project coordination/project management.

JOB KNOWLEDGE:  

Computer skills (MS Office suite); Data analytics; Written and verbal communication skills; Familiarity with general operations management in a large organizationEducation Requirements:

Bachelor’s degree in business management or business administration is required

Evaluations:

LANGUAGE:  Level 4 English (Fluent; written/spoken, including the ability to translate) (This may be tested)

SKILLS AND ABILITIES 

Must be a self-starter and possess strong organizational and project management skills. Must be able to analyze complex data and interpret them into clear, concise, and manageable use by management. Must possess the ability to perform multiple tasks and manage his/her own time.

Ability to use MS platforms including Word, Excel, PowerPoint, and SharePoint is required. Should possess strong interpersonal and collaboration skills in order to work jointly on various projects. Must have strong written and verbal communication skills.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): 

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

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All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi, Kenya may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: 

Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: 

Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. 

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

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** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:
• Residency and/or Work Permit
• Degree in business management or business administration 
• Curriculum Vitae (cv)

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.

Deadline : 04/03/2024

Apply Now

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