The Savannah Hospital Hiring 6 Positions

The Savannah Hospital is a fully-fledged patient-centered Hospital offering both inpatient & outpatient services. Our core mandate is to provide quality, inclusive, affordable and competitive healthcare thereby taking healthcare a notch higher.

We have a highly qualified team dedicated to providing exceptional patient care in a friendly and welcoming environment.

The hospital seeks to recruit qualified and competent

1. Marketing Executive
2. Registration/Pre-authorization Clerk
3. Medical Nutritionist
4. Nurse
5. Pharmacist
6. Laboratory Technician

APPLICATION PROCESS

Interested and qualified persons are requested to submit their applications indicating their current salary and expected salary, with detailed curriculum vitae, copy of national ID, copies of academic and professional certificates and testimonials to [email protected] quoting the position you are applying for as the subject e.g. ‘Nurse’.

Upon being successful during interviews, the successful candidate must present the following; National ID, KRA Pin, current coloured passport photo, NSSF & NHIF, Good Conduct Certificate, academic and professional certificates, latest pay slips from previous employer (where applicable).

Please note only online applications will be accepted. Applications to be received on or before 21ST January 2023.

Disclaimer: Any form of canvassing will lead to immediate disqualification

Please note The Savannah Health Care Ltd. Does not ask for any payment of any kind from prospective job seekers or candidates for employment;

Formal recruitment process through our HR department and applications are evaluated through a pre-defined process. We request you to kindly visit our official careers website for authentic openings and enquire with the company to confirm on any suspicious offers/interviews.

MARKETING EXECUTIVE

PURPOSE OF THE JOB:

The job holder will be responsible for developing, establishing and maintaining marketing strategies to meet the objectives of the hospital. Understand and effectively manage customer needs as well as designing a process that ensures a memorable customer experience. This role will involve building and cultivating key relationships with potential customers (corporate & non-corporate and other stakeholders involved.

KEY RESPONSIBILITIES:

• Developing and implementing marketing plans and projects for new and existing services
• Managing the productivity of the marketing plans and projects and exploring ways of improving existing products and services, and increasing revenue through enrolling new corporate clients and consultants.
• Conduct market research and analyze current market condition to determine market requirements for existing and future services.
• Monitoring and analyzing market trends and study competitors, partners and substitute products and services
• Expand and develop marketing communication platforms including social media platforms.
• Determine and manage the marketing budget and deliver marketing activity within agreed budget this should be in close collaboration with the Business Development and marketing manager
• Generate and maintain detailed reports to track patients experience through the current process and assess gaps that may need improvement.
• Evaluate, review and report on all marketing activity and results.
• Identify and map the target customers (corporate & non-corporate).
• Plan and organize Initiatives like camps, seminars and conferences to increase service and product promotion participation and doctors’ referrals.
• Organize outreach programs with prospective patient communities.
• Assist in designing, printing brochures, leaflets and other hospital marketing materials.
• Track leads mediated through above CMEs, camps and seminars etc. to tap new corporate tie-ups, convert referrals etc.

JOB REQUIREMENTS / QUALIFICATIONS

• Bachelor’s degree in Marketing or equivalent from a recognized institution.
• Minimum of five years working experience in aggressive marketing and sales.
• Experience gained from Hospitals and Insurance will have an added advantage.
• Proficiency in Microsoft Office Suite.
• Digital marketing skills.

COMPETENCIES AND CAPABILITIES

• Ability to work without supervision.
• Good organizational and time management skills.
• Excellent public relations and communication skills.
• Ability to influence and attract potential clients
• Self-driven individual who motivates and inspires confidence
• Strategic thinker and a problem solver.
• Team leadership skills, persuasiveness, adaptability, creativity, good judgment and decision-making ability.
• Sales and marketing skills.
• Creative and innovative.

APPLICATION PROCESS

Interested and qualified persons are requested to submit their applications indicating their current salary and expected salary, with detailed curriculum vitae, copy of national ID, copies of academic and professional certificates and testimonials to [email protected] quoting the position on or before 21^st January 2024.

SHL/HRD/01/12/23: REGISTRATION/PRE-AUTHORIZATION CLERKS

PURPOSE OF THE JOB:

The job holder will be responsible for ensuring efficient and orderly admission of inpatients, registration of outpatients, ensuring that accurate patient information is collected and verifying insurance benefits and eligibility also ensuring that all incoming telephone calls are promptly and courteously answered and routed to the correct extensions within the Hospital.

KEY RESPONSIBILITIES:

• Register patients accurately and in a timely manner making sure all information is correct, insurance is verified at the time of registration and all applicable signatures are obtained.
• Collect applicable co-pays/co-insurance/deductibles, post payments, give receipts among others correlated functions
• Co-ordinate completion of prior authorization, if needed from insurance through verifying patients’ insurance eligibility
• Work with insurance plans to pre-authorize and re-authorization of patient services;
• Maintain contact management regarding status of authorization and any additional documentation or information needed;
• Greet each patient and visitor courteously and respectfully.
• Directs patients and visitors to appropriate areas after every stage especially for those patients and visitors that are unsure of where they need to go within the hospital.
• Answer switchboard promptly and courteously following all protocols set up with transferring calls to departments.
• Monitor patient wait times both before and after registration keeping them notified of any delays and waits.
• Adheres to and promotes the established values of the organization, i.e., Service excellence, passion, and teamwork among others.
• Responsible for ensuring proper filling of all invoices as per laid down procedures
• Performs any other duties as may be assigned from time to time

KEY COMPETENCIES

• Diploma in business administration, public relations, front office management from a recognized institution
• Previous experience as a registration clerk/Pre-authorization clerk in a busy medical facility
• Minimum of 5 years relevant work experience
• Good understanding of hospital information system
• Must have basic accounting skills
• Must be an active listener
• Ability to Multi-task
• A highly organized and good planner
• Ability to maintain good grooming and dress habits which reflect a professional image
• Ability to work under stress and overtime
• Able to perform well with minimal supervision
• Self-motivated and dynamic
• Innovative and creative
• Observes confidentiality
• Keen and alert to details

SHL/HRD/02/12/23: MEDICAL NUTRITIONIST

PURPOSE OF THE JOB:

Assessing, diagnosing and treating diet-related problems and raising awareness of the link between food, lifestyle and health to prevent future problems. It also involves translating scientific information about nutrition into practical advice to help patients make health-conscious decisions about food and lifestyle.

KEY RESPONSIBILITIES:

• Take social, medical and dietary history of the patient
• Provide nutritional counseling and create a clinical treatment plan
• Evaluate the nutritional needs of patients and provide individual treatment plan
• Perform exercise, anthropometry and lifestyle assessment and advise on weight-management plans
• Collaborate with other health professionals on nutrition management for individual patients
• Provide education to participants in nutrition principles, dietary plans, food selection and substance abuse when necessary
• Address patients’ individual needs by assuring appropriate referral and follow-up
• Determine the level of urgency of follow-up for patients aftercare
• Maintain confidentiality of all patient information
• Referring complicated cases for specialized medical management
• To conduct medical camps, give health talks and conduct anthropometric measurements, and interpret the results.
• To conduct Lamaze classes, which train mothers on childbirth, emphasizing breathing control and relaxation techniques during labour.
• Preparing reports to the management on nutritional activities and operations
• Assessing preparation, storage and other food management practices in the hospital kitchen to ensure the health and well-being of patients are well taken care
• Recognizing appropriate behavioral modifications and dietary approaches for different diseases, ages and populations
• Any other duties as may be assigned from time to time

KEY COMPETENCIES

• Diploma in Nutrition and Dietetics, Community nutrition, Food Science and Nutrition, Dietetics Management or Clinical nutrition.
• A Bachelors’ Degree in Nutrition and dietetics will be an added advantage.
• Five-years experience in community nutrition and/or maternal and child health preferred or an equivalent combination of training and experience
• Demonstrated knowledge of nutritional management approaches and techniques
• Sound knowledge of common nutrition deficiency-related illnesses and their clinical and nutritional management.
• Ability to provide direct care in a kind and compassionate manner
• Demonstrated ability to work autonomously and in a team-based environment
• Ability to work under stress and to work long hours
• Training or experience in reproductive health care
• Excellent interpersonal and relations skills
• Experience in social work and working with families/communities
• High-level patient counseling skills

SHL/HRD/03/12/23: NURSE

PURPOSE OF THE JOB:

To provide professional and compassionate nursing care to patients by following established standards and practices. It involves promoting and restoring patients’ health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients.

KEY RESPONSIBILITIES:

• Preparing equipment and ensuring examination rooms are clean and stocked with required supplies and materials;
• Triage of patients; taking vital signs
• Identifying patient care requirements by establishing personal rapport with patients and other persons in a position to understand care requirements
• Decontaminate and sterilize used instruments and treatment rooms
• Providing counseling services to patients as and when necessary
• Keep files and records for each patient
• Undertaking health talks both at personal and collective level
• Aiding physician as required during treatment, examination, emergencies and surgical procedures
• Ensuring Triage is well stocked with emergency trays and drugs are within expiry dates.
• Liaising with the Pharmacy in case of any drugs in emergency tray that are close to expiry
• Participate actively in periodic stock-take exercise to ensure minimal stock losses
• Assuring quality of care by adhering to therapeutic standards
• Follow up on patients after attending to them when necessary
• Maintains strict confidentiality, and treats staff, physicians, visitors and patients with dignity and respect
• Responding to telephone inquiries relating to patients, lab requests, x-rays, prescription requests, etc.
• Take an active role in co-coordinating appointments for specialist referrals, x-rays, lab testing, etc. and conveying pertinent instructions and information to the patient
• Requesting and transferring of patient records where required
• Maintain a sterile environment in organizations and during emergency
• Performing any other general nursing care to patients
• Performing other work-related duties within the clinic as may be assigned

KEY COMPETENCIES

• Bachelor Degree/Diploma in nursing from an accredited and recognized medical college
• Should be registered by Kenya Nursing Council, preferably KRCHN
• Minimum 5-year post qualification excluding attachment/internship
• Knowledge of professional practice to give and evaluate patient care
• Ability to interpret, adapt and apply guidelines and procedures
• Competent in standard outpatient nursing procedures
• Ability to use good reasoning and judgement and to react calmly in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Demonstrated ability to work autonomously and in a team-based environment
• Patient-oriented
• Availability to work in shifts

SHL/HRD/04/12/23: LABORATORY TECHNOLOGIST

PURPOSE OF THE JOB:

The overall purpose is to carry out diagnostic tests in line with established protocols in order to facilitate clinicians to make proper diagnosis and provide appropriate treatment.

KEY RESPONSIBILITIES:

• Receive and analyze laboratory specimens.
• Maintain appropriate internal controls in the laboratory to ensure the validity of reports.
• Manage routine and planned preventive maintenance of equipment
• Perform tests with maximum efficiency ensuring maximum utilization of reagents and time following laid down standard operating procedures.
• Communicate urgent/critical/abnormal test results within the recommended time and maintain appropriate documentation.
• Observe/comply with Health and safety requirements in the laboratory by maintaining high standards of hygiene and general cleanliness in the work area.
• Participate in quality improvement and patient safety initiatives
• Participate in continuous medical education
• Receive specimens for pathology and carry out appropriate testing observing internal quality checks to ensure validity of test results.
• Develop and implement Standard Operating Procedures
• Perform other duties as may be assigned from time to time by the supervisor or designee

KEY COMPETENCIES

• Higher Diploma in Medical Laboratory Technology or equivalent from a recognized institution
• Registration with Kenya Medical Laboratory Technician and Technologists Board is mandatory
• Minimum 3 (three) years working experience
• Demonstrable computer literacy
• Ability to work under stress and for extended hours
• Ability to meet deadlines
• Being able to concentrate for long periods
• Having high attention to details

SHL/HRD/05/12/23: PHARMACIST

PURPOSE OF THE JOB:

To ensure that high-quality standards are maintained at all times in the provision of medication and medical consumables per the Savannah defined policies and procedures.

KEY RESPONSIBILITIES:

• Ensure all processed drug orders are counter-signed at all times
• Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Chief Executive Officer
• Notify the doctors and nurses and other clinical team on out of stock drugs
• Prevention of medication errors by counter-checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, eligibility and give clear usage instructions.
• Check on Drugs/surgical items expiry dates;
• Check expiries of the allocated shelf and emergency trolley monthly (ensure short-expiry items are replaced) and inform the concerned parties
• Enhance FIFO/FEFO on short-expiry drugs and share the short-expiry list with the doctors to assist in prescribing.
• Client satisfaction;
  1. Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.
  2. Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.
• Maintain patient privacy and confidentiality at all times.
• Any other duty as assigned by the management from time to time

KEY COMPETENCIES

• A diploma/Degree in pharmacy
• A valid pharmaceutical technologist license
• At least Five years’ experience
• Excellent interpersonal and communication skills
• Attention to detail and results-oriented
• Good team player
• Reliable, ethical and customer focused