Job Description
To build the IPB portfolio through the onboarding of new clients received via direct sales channels (internet/phone), converting unsolicited / solicited applications and cross selling as appropriate, ensuring exceptional levels of customer service at all times while supporting achievement of commercial targets.
Qualifications
Type of Qualification : First Degree
Field of Study : Business Administration, Finance and Accounting or equivalent
Experience Required
Wealth and Investment
Personal and Private Banking
3-4 years
The role requires 1-2 years of experience in client servicing environment in roles such as tele sales or contact centre. The role requires 1-2 years of experience in a similar environment such as direct sales.
Additional Information
Behavioural Competencies :
- Adopting Practical Approaches
- Articulating Information
- Conveying Self-Confidence
- Developing Strategies
- Documenting Facts
Technical Competencies :
- Banking Process & Procedures
- Client Knowledge
- Client Servicing
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Job Overview
Business Segment : Personal & Private Banking
Location : KE, undefined, Nairobi, undefined
Job Type : Full-time
Job Ref ID : 80198845A-0001
Date Posted : 11/27/2024
