Savannah Hospital Hiring Cook, Marketing Executive And Registration /  Pre-Authorization Clerks

The Savannah Hospital Hiring Cook & Marketing Executive
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Join our Team!

CAREER OPPORTUNITIES:

The Savannah Hospital is a fully-fledged patient-centered Hospital offering both inpatient & outpatient services. Our core mandate is to provide quality, inclusive, affordable and competitive healthcare thereby taking healthcare a notch higher.

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We have a highly qualified team dedicated to providing exceptional patient care in a friendly and welcoming environment.

The hospital seeks to recruit qualified and competent

  1. Cook
  2. Marketing Executive
  3. Registration /  Pre-Authorization Clerks

HOW TO APPLY

Interested and qualified persons are requested to submit their applications indicating their current salary and expected salary, with detailed curriculum vitae, copy of national ID, copies of academic and professional certificates and testimonials to [email protected] quoting the position you are applying for as the subject e.g. ‘Cook’ not later than 20th August 2024;

Upon being successful during interviews, the successful candidate must present the following; National ID, KRA Pin, current coloured passport photo, NSSF & NHIF, Good Conduct Certificate, academic and professional certificates, latest pay slips from previous employer (where applicable).

Please note only online applications will be accepted.

Disclaimer: Any form of canvassing will lead to immediate disqualification
Please note: The Savannah Hospital Ltd does not ask for any payment of any kind from prospective jobseekers or candidates for employment; Formal recruitment process through our HR department and applications are evaluated through a pre-defined process.

We request you to kindly visit our official careers website for authentic openings and enquire with the company to confirm on any suspicious offers / interviews.

COOK

Duties and Responsibilities

  • Undertake menu planning
  • Oversee and participate in preparing, cooking, and serving main meals, snacks, cakes, etc. as per specified menus.
  • Determine quantities to be cooked and the size of portions to be served, considering diets to meet medical, ethnic and personal needs.
  • Check the quantity and quality of stock received and notify suppliers of deficiencies.
  • Oversee washing and cleaning of floors, crockery, utensils, work surfaces and other kitchen equipment to ensure that the necessary hygiene and health and safety standards are maintained in the kitchen as appropriate.
  • Ensure that the appropriate clothing, including headwear, is always worn per the health guidelines.
  • Co-operate fully with the statutory inspections and implement recommendations as appropriate.
  • To undertake such other duties as may be assigned from time to time.
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Qualification and competences

  • Certificate in food production from a recognized institution
  • Food handler’s certificate.
  • Experience of 3 years working in a kitchen providing meals for large numbers
  • Ability to prepare and serve well-presented and attractive meals to individual requirements.
  • A positive attitude and commitment to providing nutritious meals and offer a range of choices including to those with specific dietary requirements.
  • The ability to form positive relationships with colleagues.
  • Knowledge of prevailing regulations on Hygiene.

MARKETING EXECUTIVE

JOB PURPOSE

The job holder will be responsible for developing, establishing and maintaining marketing strategies to meet the objectives of the hospital. Understand and effectively manage customer needs as well as designing a process that ensures a memorable customer experience. This role will involve building and cultivating key relationships with potential customers (corporate & non-corporate and other stakeholders involved.

KEY RESPONSIBILITIES

  • Developing and implementing marketing plans and projects for new and existing service
  • Managing the productivity of the marketing plans and projects and exploring ways of improving existing products and services, and increasing revenue through enrolling new corporate clients
  • Conduct market research and analyze current market condition to determine market requirements for existing and future services.
  • Monitoring and analyzing market trends and study competitors, partners and substitute products and services
  • Expand and develop marketing communication platforms including social media platforms.
  • Determine and manage the marketing budget and deliver marketing activity within agreed budget
  • Maintaining and developing relationships with new and existing clients, developing industry linkages so that they continue to use The Savannah Hospital services
  • Generate and maintain detailed reports to track patients experience through the current process and assess gaps that may need improvement.
  • Evaluate, review and report on all marketing activities and results.
  • Identify and map the target customers (corporate & non-corporate).
  • Plan and organize Initiatives like camps, seminars and conferences to increase service and product promotion participation and doctors’ referrals.
  • Organize CMEs for promotion of the activities and services of the medical departments and specialties.
  • Organize outreach programs with prospective patient communities.
  • Assist in designing, printing brochures, leaflets and other hospital marketing materials.
  • Any other duties as may be assigned from time to time
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Job Requirements / Qualifications

  • Bachelor’s degree in Marketing or equivalent from a recognized institution.
  • Minimum of five years working experience in aggressive marketing and sales.
  • Experience gained from Hospitals, Pharmaceutical and Insurance will have an added advantage.
  • Proficiency in Microsoft Office Suite.

Key competencies

  • Ability to work without supervision.
  • Good organizational and time management skills.
  • Excellent public relations and communication skills.
  • Ability to influence and attract potential clients to programs

REGISTRATION/PRE-AUTHORIZATION CLERKS

PURPOSE OF THE JOB:

The job holder will be responsible for ensuring efficient and orderly admission of inpatients, registration of outpatients, ensures that accurate patient information is collected and verifying insurance benefits and eligibility also ensure that all incoming telephone calls are promptly and courteously answered and routed to the correct extensions within the Hospital.

KEY RESPONSIBILITIES

  • Register patients accurately and in a timely manner making sure all information is correct, insurance is verified at the time of registration and all applicable signatures are obtained.
  • Collect applicable co-pays/co-insurance/deductibles, post payments, give receipts among others correlated functions
  • Co-ordinate completion of prior authorization, if needed from insurance through verifying patients’ insurance eligibility
  • Work with insurance plans to pre-authorize and re-authorization of patient services;
  • Maintain contact management regarding status of authorization and any additional documentation or information needed;
  • Greet each patient and visitor courteously and respectfully.
  • Directs patients and visitors to appropriate areas after every stage especially for those patients and visitors that are unsure of where they need to go within the hospital.
  • Answer switchboard promptly and courteously following all protocols set up with transferring calls to departments.
  • Monitor patient wait times both before and after registration keeping them notified of any delays and waits.
  • Adheres to and promote the established values of the organization, i.e., Service excellence, passionate, teamwork among others.
  • Responsible for ensuring proper filling of all invoices as per laid down procedures
  • Performs any other duties as may be assigned from time to time
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Key competencies

  • Diploma/Degree in business administration, public relations, Health Records from a recognized institution
  • Previous experience in a busy medical facility in the same or similar role
  • At least 5 years relevant work experience
  • Good understanding of hospital information system
  • Must have basic accounting skills
  • Must be an active listener
  • Ability to Multi-task
  • Highly organized and good planner
  • Ability to maintain good grooming, and dress habits which reflect a professional image
  • Ability to work under stress and overtime
  • Able to perform well with minimal supervision
  • Self-motivated and dynamic
  • Innovative and creative
  • Observes confidentiality
  • Keen and alert to details

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