JOB DESCRIPTION
Reporting to the Senior Manager, Fraud Investigations The role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court and manage customer fraud related escalations.
RESPONSIBILITIES
- Lead/undertake fraud investigations of cases handed over by the Fraud detection team as well as cases generated from other sources e.g. ethics hotline, customer escalations, letters to the CEO, Internal Audits etc.
- Manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc.
- Manage a robust and risk-based intelligence-gathering network in all areas of business.
- Forensic acquisition, interpretation, storage and presentation of electronic evidence from electronic devices.
- Represent the company before court on fraud related matters.
- Propose, discuss and agree recommendations to improve control weaknesses identified during investigations and regularly follow up for their implementation.
- Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business.
- Analyse and monitor unusual data patterns that may indicate fraud/ unethical conduct. Spot negative trends, and potential risky behaviour
QUALIFICATIONS
- Bachelor’s degree in a Business or Computing related discipline.
- Certification in a fraud related discipline, in particular a Certified Fraud Examiner (CFE).
- Certification in Digital forensics
- 3 years experience in Data analysis
- Proven hands on fraud management experience in M-PESA systems environment and knowledge of GSM network, infrastructure and ecosystem
- Good knowledge of GSM network business models and processes
- A conceptual thinker able to work independently, with ability to wade through data and arrive at conclusions
- Good communication skills – written and verbal – to succinctly present findings and communicate with a variety business partners
ABOUT US
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.APPLY NOW
JOB INFO
- Job Identification188
- Posting Date11/30/2023, 08:26 AM
- Apply Before12/06/2023, 11:59 PM
- Degree LevelAssociate Degree
- Job ScheduleFull time
- Locations Safaricom House, Waiyaki Way, Westlands, P.O Box 66827, 00800, KE
