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Revenue Management CCS & Billing Planning and evolution Engineer Needed Safaricom

Job Title

Planning Engineer – Convergent Charging Solution (CCS)

Job Description

Reporting to: CCS Planning and Evolution Lead – Revenue Management

The position holder will work with the Revenue Management, CBS Planning and Evolution team to design, configure, and deploy upgrades/new solutions. They will be expected to guarantee quality through proper configurations, systems integration testing, user acceptance testing, and advice on improvements in customer experience and journey.

Responsibilities

The Planning Engineer will be responsible for:

  1. Evolution of the Converged Charging Platform:
    • Aligning the platform with industry trends.
    • Setting up the platform across infrastructure, database, and applications.
    • System integration to Northbound and Southbound interfacing network elements (e.g., CRM, ERP, GSM core network, SMSC).
  2. Solution Development Cycles:
    • Performing upgrades on the Convergent Charging Platform.
    • Documenting system processes and flows.
    • Reviewing and contributing to the test cases based on the services in scope.
    • Executing SITs (Systems Integration Tests) and supporting UATs (User Acceptance Tests) of new products & services.
  3. Ensuring Quality and Accuracy:
    • Addressing all customer-related issues.
    • Understanding customer operations deeply.
    • Working passionately with team members.
    • Automating processes.

Qualifications

  • Education: Degree in IT, Computer Science, Telecommunication, or Electrical Engineering.
  • Experience:
    • Minimum of 3 years working as an engineer in a telecommunications environment (vendor or operator).
    • Strong Linux/Unix skills, database skills, and analytical and problem-solving abilities.
    • Experience with Huawei Convergent Billing System (CBS) is an advantage.
    • Knowledge of GSM technologies.
    • Knowledge of Machine Learning, Robotic Process Automation, and Cloud technologies is an added advantage.
  • Skills:
    • Excellent verbal and written communication skills.
    • Team player.
    • Organized and detail-oriented.
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How to Apply

If you feel up to the challenge and possess the necessary qualifications and experience, update your candidate profile on the recruitment portal and click on the apply button. Remember to attach your resume.

About Us

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, opportunities, and information. We support over one million jobs both directly and indirectly, with a total economic value estimated at KES 362 Billion ($3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and had annual revenues of close to KES 298 Billion ($2.5 billion) as of March 2022. Founded in 1997 as a fully owned subsidiary of Telkom Kenya, we welcomed Vodafone Group PLC as a shareholder in May 2000. Our innovative products, like M-PESA, have led to significant growth, increasing our subscriber base to 16.71 million from 20,000.

Job Info

  • Job Identification: 401
  • Posting Date: 07/15/2024, 08:11 AM
  • Apply Before: 07/22/2024, 08:11 AM
  • Degree Level: Bachelor’s Degree
  • Location: Waiyaki Way, P.O.BOX 46350 00100, KE

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