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Success is no accident—it’s the result of careful planning. Are you a passionate, natural organizer? If you answer “Yes I Can!” then Park Inn by Radisson is looking for people like you! At Park Inn by Radisson, we work as one team to create memorable moments for our guests.
Our Meeting & Events Coordinators thrive on the details. With a competitive spirit and ambition to succeed, they bring a “Yes I Can!” attitude to every challenge.
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Building meaningful connections with our guests to deliver vibrant and engaging corporate and leisure events is key to this role!
Key Responsibilities
- Act as the main point of contact for all Meeting & Events (M&E) inquiries from clients, ensuring timely and accurate responses, and meticulously inputting bookings into the system.
- Greet clients upon their arrival for events, maintaining a proactive presence throughout functions to ensure smooth operations.
- Conduct venue show rounds for both pre-booked and walk-in clients, providing detailed information on meeting requirements, securing future bookings, and successfully closing sales leads.
- Demonstrate a service-focused attitude, consistently exceeding client expectations by efficiently and professionally handling all inquiries.
- Perform daily reviews of bookings to ensure revenue accuracy and proper event details, communicate all Banquet Event Orders (BEO), and event lists, and handover information to internal departments.
- Secure prepayments and resolve account queries, ensuring full payments are received before the event starts.
- Collaborate with internal teams to guarantee flawless execution of all event components.
Skills:
- Preferred experience as a Meeting & Events Coordinator in the hospitality industry.
- Proficient in Microsoft Windows applications and relevant software programs.
- MUST possess a working knowledge of Opera Sales Catering software.
- Strong verbal and written communication skills.
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Proven ability to work effectively with internal departments to ensure the smooth and successful execution of events.
