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Program Manager Needed At Safaricom

Nairobi, Kenya

JOB DESCRIPTION

Reporting to the Senior Manager – Program Management, the position holder will provide program leadership in the pursuit and delivery of complex engineering and information technology solutions for Safaricom programs & projects. Additionally, the role will provide strategic guidance to teams and project managers. This role will be responsible for partnership with assigned delivery unit to ensure realization of business outcomes through planning, execution, control and closure of programs and projects.

RESPONSIBILITIES

Delivery & Progress Management:

  • Develops formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, change requests and tasks.
  • Facilitates project execution, controlling, and closing processes.
  • Manages program progress by ensuring timelines, milestones, deliverables, budget, and quality are executed as planned to achieve business value. 
  • Enforces quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle.
  • Implement and enforce quality gates during project implementation.

Tools & Metrics Utilization 

  • Tools and metrics utilization to track and improve project performance via EPM, MS Project, JIRA, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan). 
  • Timely reporting, updates, and governance meeting presentations using these tools. 
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Risks Management

  • Proactively identify, manage, and escalate risks and issues throughout the project life cycle.
  • Swiftly mitigate risks and address issues to minimize their impact on project outcomes. 

CAPEX Utilization 

  • Timely utilization and receipting of CAPEX for all projects within your domain.

Collaboration & Leadership:

  • Foster collaboration with project teams and with stakeholders to realize shared goals by solving complex problems, open communication, and teamwork. 
  • Provide leadership for direct reports which will include but not limited to interaction at senior levels and accountability/oversight/management.
  • Contribute to the project management knowledge base by sharing lessons learned, best practices, research, to improve the quality of project management.
  • Build capabilities of colleagues and advance the profession.
  • To conduct performance appraisal, motivate and train staff in the section.

QUALIFICATIONS

  • Degree in Engineering/ICT/Business Related field
  • Relevant certifications, such as PMP (Project Management Professional), Agile or PRINCE2.
  • At least 4 years’ experience in managing programs.
  • Strong knowledge and application of waterfall and agile concepts in project delivery.
  • Ability to inspire teams to achieve business outcome.
  • Excellent problem-solving and communication skills

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

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ABOUT US

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021.

We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.

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