Responsibilities Duties:
As the holder of the above position, a successful Candidate shall perform and fulfill the following tasks:
1. Keep computer systems running smoothly and ensure users get the maximum benefit from them,
2. Install and configure computer hardware operating systems and applications,
3. Monitor and maintain computer systems and networks,
4. Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues while you are out of the office,
5. Troubleshoot system and network problems, diagnosing and solving hardware or software faults,
6. Replace parts as required,
7. Follow diagrams and written instructions to repair a fault or set up a system,
8. Support the roll-out of new applications, 9. Set up new users’ accounts and profiles and deal with password issues, 10. Respond within agreed time limits to call-outs,
11. Work continuously on a task until completion (or referral to third parties, if appropriate),
12. Rapidly establish a good working relationship with customers and other professionals, such as software developers,
13. Ensure that internet is working at all times,
14. Ensure that you monitor all printers and that they are in good working order at all times,
15. Ensure that you monitor printers’ counters and usage reports for billings,
16. conduct electrical safety checks on computer equipment,
17. Ensures compliance with Health and Safety in your section of operation,
18. Ensure proper standard of housekeeping are maintained,
19. Be instrumental in creating a viable and versatile team in your section,
20. Perform any other duties as directed by the company.
Academic Qualifications/Professional Skills/Expertise:
Bachelor’s Degree in Computer science or Information Technology or Business Information technology.
Minimum level of personal and professional experience required to perform effectively in the role:
a) Microsoft Servers,
b)Systems Administration
Experience Length Required (Number of Years) : 3
Advert Date : 09-08-2024
Advert Closing Date :31-08-2024