Important Information to Prospective Applicants
- Applications can ONLY be submitted ONLINE on or before the stipulated deadline.
- Applicants should be Kenyan Citizens.
- Only shortlisted candidates will be contacted.
- Applicant must have no prior Criminal conviction or pending criminal action.
- Nairobi City County is an equal opportunity employer. Qualified women and people living with disabilities are encouraged to apply.
Revenue Clerks
- JOB GROUP “H”
- No Of Positions 40
- Salary Range: KES (26900-35380)
- House Allowance: KES 6750
- Commuter Allowance: KES4000
- Location: Nairobi
Job Requirement
· Minimum of a diploma in technical courses relevant to county services (e.g., Accounting, Public Administration, finance, Business administration or Information Technology etc).
· At least 1-2 years of experience in customer service or administrative roles.
· Strong communication and interpersonal skills.
· Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
· Excellent organizational and time-management abilities.
· Attention to detail and accuracy in data entry and reporting.
Attributes:
· Ability to work independently and as part of a team.
· Strong problem-solving skills and a customer-oriented approach.
· Adaptability to changing processes and systems.
Job Description
Customer Support:
· Assist customers with inquiries regarding revenue services and processes.
· Provide information about fees, charges, and payment options.
· Accurately input revenue-related data into the financial management system.
· Maintain up-to-date records of customer interactions and transactions.
· Process and file documents related to revenue collection, including receipts and payment confirmations.
· Ensure all documentation is compliant with relevant policies and procedures.
· Assist in monitoring compliance with revenue collection policies and regulations.
· Support audits by providing necessary documentation and data.
· Generate daily, weekly, and monthly reports on revenue collection metrics.
· Analyze data to identify trends and areas for improvement.
· Work closely with other team members and departments to streamline revenue processes.
· Participate in training and development activities to enhance service delivery.
Apply Now
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