The Kenya Revenue Authority (KRA) is the principal revenue collector for the Government of Kenya with the primary goal to deliver Kenya to financial self-sufficiency through effective tax revenue mobilization. KRA is seeking a result-oriented, self-driven individual of high integrity to fill the position of Chief Manager – Marketing and Communication, which is domiciled at Marketing & Communication Department.
Purpose of the job
Coordination of media relations and communication, promotion of tax literacy, managing relations and stakeholder engagement, coordination of international co-operation, and implementation of customer-centric strategies in line with KRA corporate and communication strategy.
Key Responsibilities
- Oversee corporate communication management in line with KRA corporate plan.
- Develop and oversee the implementation of KRA’s corporate public relations and communications strategy.
- Daily monitoring, evaluation and responses of all types of media activities to safeguard and mitigate KRAs reputational risks.
- Oversee the execution of KRA Branding and signage of various KRA assets to promote KRA brand.
- Development of communication tools, content and events management
- Oversee management of KRA diplomatic protocol management processes; visas & work permits
- Identification and management of strategic international linkages and networks for KRA to promote revenue administration best practice and enhance the Authority’s image globally.
- Provide technical support and advise to the Authority’s key functions incorporating customer experience strategies into business processes.
- Facilitate development and dissemination of tax education
- Management of performance, audit, integrity, QMS and risk programmes
Academic qualification
- Bachelor’s degree in Marketing, Communications, Journalism, international relations, Public Relations or related field from a recognized University.
- Post Graduate degree in a related field is an added advantage.
Professional Qualifications
- Membership in a relevant professional body.
Work Experience:
- Minimum of 7 years’ work experience in similar role with at least three (3) years of experience at managerial level
Key Competencies:
- Good leadership and managerial skills
- Attention to details and ability to work under minimum supervision
- Ability to research and propose suitable solutions/products for business improvement.
- Excellent interpersonal, conflict management, written and oral communication skills.
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to [email protected]
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to [email protected]
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
