Summary
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. The American Red Cross’ International Services Department (ISD) helps vulnerable people and communities around the world prepare for, respond to, and recover from disasters and humanitarian crises through mobilizing the power of the International Red Cross and Red Crescent Movement.
With programs and partners across the globe, and as part of the International Federation of Red Cross and the Measles & Rubella Partnership, the American Red Cross is working to strengthen the global Red Cross Red Crescent Network to deliver critical assistance to some of the most vulnerable communities in the world.
The American Red Cross activities within the M&RP program have traditionally focused on providing support to supplementary immunization activities but have recently moved towards supporting routine immunization. Because routine immunization coverage has stagnated over the past decade and has been adversely impacted by COVID-19, the American Red Cross seeks to expand its innovative 5-Point Plan which, if successfully implemented, will serve as a tool in the toolbox to assist with breaking the stagnation barrier and increasing routine immunization coverage.
The American Red Cross seeks a full-time Field Information Implementation Officer for our 5-Point Plan to ensure data needs are met and that data processes are streamlined, documented, and automated. The incumbent will be based in Nairobi and will work with the M&RP team to gather, manage, and output data for planning including producing maps to prepare for implementation; ensuring a strong and reliable platform for mobile data collection in remote settings with good communication with the Operations Center; and supporting all technical aspects of field implementation of the 5-Point Plan.
Core responsibilities also include capacity building of partners on related technical aspects. This position works as part of a dynamic team of public health specialists focused on 5-Point Plan (5PP) to strengthen immunization systems (https://www.youtube.com/watch?v=UqpeIgs62s4&feature=youtu.be). The position reports to the M&R Field Representative in Kenya, who may assign additional responsibilities.
Responsibilities/Requirements
- Working as an integral M&RP team member, form strong relationships with diverse country partners such as Red Cross/Crescent national societies, Ministries of Health, civil society organizations, Statistical Offices, UN agencies and others to identify required data sources for 5-Point Plan decision making (e.g., census, vaccination coverage, District Health Information); obtain, compile, and organize data to ensure easy, ongoing access to all M&RP team members.
- Working to a strict timeline, output required 5-Point Plan data needs, standardized maps and visual tools using data from a variety of sources such as field observation, mobile data collection, and satellite imagery.
- Travel to project sites in remote areas to assess and ensure implementation needs are met including a fit-for-purpose Operations Center (i.e., assuring strong Wi-Fi / internet availability, networks with computer workstations and necessary devices such as routers, printers etc.), procurement of appropriate field data collection devices and other equipment, and installing/configuring appropriate mobile phone survey and other software / functions; ensure security of the Operations Center and devices.
- In close collaboration with local partners and adhering to 5-Point Plan protocols, lead processes to select and train local data experts to assist with implementation and oversee those individuals during field implementation.
- Assist in training supervisors and local volunteers on data collection, use of maps, and data management processes.
- During field implementation, critically assess processes/data outputs including situation reports, dashboards, and team morale to ensure a good flow of information to and from the field and the Operations Center, the rapid identification of problems/gaps in field implementation, and work with a team to identify potential solutions to problems.
- Review existing 5-Point Plan protocols on data collection, data outputs, training, and implementation on an ongoing basis to identify areas for updating and improving so that the 5-Point Plan can be streamlined, automated and more easily implemented by diverse partners.
- Must have a calm persona when working under pressure and to timelines, especially when the 5-Point Plan is being implemented.
- Solid team player with patience and understanding of people unfamiliar with the information technology ‘world.’
- Must be innovative and able to adapt to new technological developments.
- Support product development for M&RP 5-Point Plan project
- Other duties as assigned.
Qualifications
- Bachelor’s degree in information technology, information management, data analysis or a related field with a minimum of 5 years’ experience as an information specialist.
- A minimum of 3 years’ experience in supporting field mobile data collection including knowledge of mobile data collection processes and experience in problem-solving with field teams.
- Proven track record of capacity building with over 3 years’ experience in providing training on field data collection to individuals with varying skill levels including volunteers, community members, and staff.
- At least 3 years’ experience in assessing and improve internet/Wi-Fi capacity in remote areas.
- Proven ability to proficiently use excel, ODK, OpenStreet Map, Google Earth/Map, and other GIS applications; coupled with strong data management skills. Knowledge of R an asset.
- Good knowledge of internet security and data privacy principles, familiarity with data sources to obtain census, vaccination coverage and demographic data;
- Proven ability to document data management and information processes for sharing with others.
- Ability to tackle problems under a variety of circumstances and adapt to dynamic situations.
- Demonstrated ability to work with diverse partners as a team and to meet deadlines with limited guidance; Outstanding organizational and time-management skills.
- Experience with the Red Cross network and international humanitarian work is preferred.
- English required, French preferred
