Senior Manager, Digital Product Development

Reporting to the Head, Product Development, the role holder is responsible for delivery of the development of digital products in line with KCB Bank digital road maps aligned to organizational objectives and strategic goals.

The role holder will also be responsible for leading a team to deliver new and enhanced functionalities through the agreed digital product road map with internal and cross functional teams

Key Responsibilities; –

• Champion and gain buy-in for the Digital strategy, product vision and roadmap from partner teams through collaboration, documentation and negotiation that effectively influences peers and senior management.
• Manage all the digital initiatives that will deliver the digital roadmapboth internal and other vendor related products within the division 
• Define digital product requirements for customization and new productsto meet specific customer needs and liaise with the technical team to ensure correct implementation 
• Interaction with senior level management in other teams to help champion new ideas and ensure appropriate size and scope of proposed action plans while demonstrating excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and strategy.
• Project management and the delivery of new functionality and system enhancementsto the market, including specification documentation, testing (from system, user to pilot / in-market phases), documentation of processes & procedures up to launch/commercialization phase.
• Identify, document & implement changes for process improvementarising from audits, staff & customer feedback and compliance, in liaison with internal stakeholders from technology and other departments.
• Support the Commercialization & Growth (C&G) and Partnerships & New Ventures (PNV) teams or any other relevant teams e.g. commercial teams – retail, treasury, corporate banking in developing sector specific productsin line with the bank’s strategy.
• Undertake coaching and mentoringfor team members and provide leadership in execution of the division strategy.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s degree.
• Professional qualification/certification in Product Management, Project Management, AGILE Practices is an added advantage.
• Master’s degree in Business related is an added advantage.
• 7 years’ work experience in the same or related role, with at least: –
• 5 years’ experience in Product Development & Management.
• 5 years’ experience in Delivery of Consumer products and services in a high growth environment.
• 5 years’ experience in Building relationship networks & Managing teams.
• 5 Years’ experience in loyalty and rewards programs.
• 5 years’ experience in Project Delivery/ Management.
• 5 years’ experience in Financial services, Sales & Service is desired.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 18^th October 2024

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.

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