The role is responsible for designing new features and improving existing ones to create simple and yet intuitive user experiences on the bank’s digital products. This involves gathering and prioritizing product and customer requirements on the bank’s digital channels, defining the product vision, and working closely with product managers as well as internal and external developers to deliver on the bank’s digital agenda.
Key Responsibilities
- Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.
- Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.
- Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.
- Ensure a seamless and consistent user experience across various digital channels (web, mobile, and other platforms).
- Work closely with cross-functional teams, including developers, product managers, and other stakeholders, to bring designs from concept to implementation.
- Collaborate with marketing and branding teams to ensure a cohesive and on-brand user experience.
- Plan and conduct usability testing sessions to gather valuable insights and feedback from users.
- Iterate on designs based on user testing results to continuously improve the user experience.
The Person
For the above position, the successful applicant should have the following:
- A bachelor’s degree in UI/UX design/Human-Computer Interaction or Technology related from a recognized university.
- At least four (4) years relevant work experience with specific experience in:
- 3 years as a UI/UX Designer with a strong portfolio showcasing successful projects.
- 3 years use of design and prototyping with tools such as Figma and Adobe suite.
- 1 year experience in Front-end development technologies (HTML, CSS, JavaScript)
- 1 year experience in research methodologies.
- customer journey mapping and user experience testing.
- Project Management/Relationship Management.
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday 5th April 2024
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
