We currently have an exciting career opportunity for a Relationship Manager, Retail Retention within Jubilee Health Insurance Limited.
The position holder will report to the Head of Retail Retention and Customer Relationships and will be based at our Head Office in Nairobi.
Key Skills and Competencies
I. Client Focus: Ability to understand and anticipate client needs, provide personalized solutions, and deliver excellent customer service.
II. Problem Solving: Strong analytical and problem-solving skills to assess client risks, propose appropriate coverage options, and address insurance-related challenges.
III. Communication and Negotiation: Effective verbal and written communication skills to engage with Retail clients, negotiate terms, and resolve any issues or disputes.
IV. Collaboration: Ability to collaborate with cross-functional teams, such as underwriting, claims, and finance, to ensure smooth operations and seamless service delivery to Retail clients.
V. Adaptability: Flexibility to adapt to changing market dynamics, insurance regulations, and client requirements within the Retail sector.