Apply by : 05 July 2024
Job description
- Responsible to manage, administer and support Microsoft Dynamics 365 F&O with SCM ERP.
- Responsible to support related ERP applications i.e. custom POS to ERP middleware, integrations with revenue authorities and ERP data analytics, among other subsidiary applications.
- Conduct business and user requirements gathering, analysis, documentation and process mapping.
- Co-ordinate with vendor all aspects of customizations from development, acceptance testing in sandbox, and deployment to production environment.
- Co-ordinate support tickets and system changes or updates with the system vendor and Microsoft.
- Address user support requests, incidents, and events and ensure usability, proper function, uptime of the indicated systems, while maintaining proper record keeping.
- Support and adhere to the company IT policies, procedures and directions from management.
- Collaborate with cross-functional teams to explore issues and improvements, co-create solutions.
- Assist team members to extract, collect and organize data from various sources as may be required.
- Identify and evaluate necessary system performance and tuning tools for pro-active system maintenance.
- Analyze the functionality of the ERP and related system and identify better utilization of their capabilities.
- Responsible for the ERP system security, access control, audit trail logging and business continuity aspect.
Role overview
FUNCTION
Engineering (Software & IT)
INDUSTRY
Food & Beverages
YEARS OF EXPERIENCE
4-6 years
LOCATION
Nairobi
MUST-HAVE SKILLS
- Diploma or Degree in Computer Science
- Information Technology
- Accounting or related discipline
- Professional certifications in Microsoft Dynamics ERP and any other ERP
- Fully conversant with Microsoft Dynamics F&O. Experience in other ERP may be considered
- Conversant in ERP modules viz. Finance
- Procurement
- Inventory
- Manufacturing
- Production and Quality
- Proficient in Office 365 applications and feature