HUMAN RESOURCE · Nairobi, Nairobi
I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position.
Job Purpose
The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures
Primary Responsibilities
- Process customer transactions.
- Process in-house cheques.
- Receive outward cheques, VAT and PAYE payments.
- Process card payments such as Prepaid, Multi-currency and Narada Card
- Carry out daily call backs and filing;
- Cross- sell the Bank’s products.
- Handle customer enquiries.
- Balance cash daily in the till with the system and observe intra – day and end of day cash limits.
Person Specifications
Academic Qualifications
- Bachelor’s degree in a Business related course from a recognized institution.
- Part completion of CPA (K), ACCA or its equivalent.
Work Experience.
- At least one year relevant experience.
Skills & Attributes
- Excellent communication and interpersonal skills.
- Strong planning and organization skills.
- Ability to work within a team.
If you believe you meet the above requirements log onto our website www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 22nd April 2024.
