HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Marketing Division. We are seeking a talented, dynamic, self-driven and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
To develop, consolidate and co-ordinate incoming and outgoing communication for our existing and prospective clients for HF Group’s Property portfolio. This role will enable HF Group to effectively tap into and improve real-time engagement with our existing and prospective clients, as they engage along the various stages of their home ownership/investment journey with us.
Deadline: 2023-10-10
Category: Marketing
Subsidiary: HFC
Principle Accountabilities
- Collate and develop content to be shared with various stakeholders (including service providers like lawyers, valuers, etc.) and agree with project teams on the communication calendarization and dispatch models across various communication channels.
- Effectively engage with our existing and prospective clients, across the various communication channels, in a robust manner so as to increase engagement and uptake.
- Prepare regular insight-driven reports to inform and improve the brand, product, service, engagement/communication and budgeting strategies.
- Property
- Activations
- Manager
- Communications
- Co ordinator
- Property Business
- Monitor, evaluate and provide insight-driven reports about the robustness of the engine’s strategy, processes and reporting.
- Maintain, update and upgrade the data repository of communication’s information in collaboration with other internal teams and databases as per the approved KPIs.
- Report on ROI of the engagement/communications strategy from the pipeline and across the value chain from awareness to conversion.
- Horizon scanning with a view to identify opportunities for better solutions as well as awareness and engagement/communication models.
Key Competencies and Skills
General Competencies
- Strong interpersonal, communication, and presentation skills
- Strong planner and organizer
- Ability to research and analyze internal and competitor data & derive actionable insights
- Result-orientation-ability to manage self and prioritize projects.
- High levels of proactivity
- Business acumen
- Strategic orientation
- Passionate about accountability and goal achievement
- Consistently resourceful and creative
- High level of integrity
Technical Competencies
- Avid writing skills
- Creative content development skills
- Research and analytical skills
- Digital & Social Media Management Skills.
- Digital maestro
- Proficiency in CRM applications
Minimum Qualifications, Knowledge and Experience
Education
A Business-Related / Social Sciences / Research degree: Preference for Marketing option, Communication/PR, Digital Experience
Experience
- Preference for candidates with experience in Communications, Customer Value Management, Lead Generation, Contact Centre Services, Research & Analytics
- At least one year in experience in corporate communications or public relations
- Verifiable experience in content creation and social media platform management.
