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Fairmont Mara Safari Club Location Fairmont Mara Safari Club, Kenya Category Engineering & Maintenance FAIRMONT Job Start Date : 01/04/2024 Job Start Date : 20/03/2024Job
Company Description
- “Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
- Consistently offer professional, friendly and engaging service
- Maintain complete knowledge of and comply with all departmental policies/service/procedures and standards
- Able to maintain financial checkbook and accurately close month end
- Handle guest concerns and react quickly, logging and notifying the proper areas
- Coordinate with royal services for closing of job orders
- Actively participate in daily briefing and departmental meetings
- Ensure colleagues are informed daily about priorities in their section
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Otheir duties as assigned.
Qualifications
- Minimum 1 year experience in a clerical capacity in a hotel engineering environment
- Experience with Hotel Property Management System could be beneficial
- Strong organizational and communication skills
- Able to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Work well in stressful, high-pressure situations
- Effectively listening, understanding and clarifying the concerns and issues raised by guests and colleagues
- Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, co-operativeness and worl well with limited supervision
Additional Information
Your team and working environment:
Heart + Artist = Heartist
At Accor, we are all Heartists. Passionate and experts in what we do, each and every one of us with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist way of being.
Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.
We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
