Company Description
Join us at Accor, where life pulses with passion!​
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,​
Join us and become a Heartist®.
Job Description
- Greet and welcome guests.
- Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
- Maintain VIP/Group and individual arrivals reports.
- Attend to inquiries and provide accurate information to guests.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
Qualifications
- Certificate in Front Office Operations or related field
- At least 1 year experience working as Bellman in a 4-5 star hotel.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Your team and working environment:
- At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
- Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!