To drive business growth within the Bank; selling bank products, customer acquisition as well as identifying and developing new business opportunities with a view of expanding the Bank’s market share.
Duties
- Meet assigned targets for profitable sales growth in assigned product lines. Deliver set sales targets in asset and liability for Retail Banking.
- Offer excellent customer experience while interacting with customers on different channels.
- Participate in product campaigns to ensure product information is readily available to customers.
- Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
- Daily provision of business acquisition reports.
- Recommending clients to useful financial services or answering bank-related inquiries.
- Maintain updated customer contracts and follow-up on accounts to ensure increased frequency in transactions.
- Participate in product campaigns to ensure product information is readily available to customers.
Experience
- Must be fluent in Chinese Language (Mandarin).
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Computer literacy.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent communication skills both verbal and written.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
- Ability to be an agent of change and innovation with a strong desire to excel.
- A person of integrity and with good negotiating skills.