KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the national banking regulator. The bank has also been running Agency banking model.
Direct Sales Representatives
Reporting to the Branch Manager, the sales representatives will be responsible for acquisition of new business within the assigned Sales locations. The position is on contract terms for a period of 12 months.
This challenging opportunity to contribute to the growth of our business will involve the following:
- Deliver set sales targets in asset and liability for KCB Bank.
- Provide excellent customer service.
- Participate in product campaigns to ensure product information is readily available to customers.
- Conduct door-to-door direct selling.
- Seek customer feedback on bank products.
- Provide regular sales reports.
Qualifications and Experience
For the above position, the successful applicants should:
- Be a graduate from a recognized university.
- Must have a minimum Mean grade of C- (Minus) in K.C.S.E.
- Have excellent analytical and interpersonal skills.
- Have a passion and commitment to quality service.
- Have excellent verbal and written communication skills.
- Have the ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
To be considered, your application must have:
- A copy of your ID.
- Degree certificate.
- KCSE certificate.
- Birth certificate (of self).
The above positions are demanding roles and the Bank will provide a competitive package for the right candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log into our Recruitment Portal and submit your application.
To be considered your application must be received by Friday 8th March 2024
Only short-listed candidates will be contacted.
KCB is an equal opportunity employer.
Note: Successful candidates will be posted within Coast Region.
Uploaded: 2024-02-26 00:00:00 Deadline: 2024-03-08 00:00:00 Reference Number: 2357
Bancassurance Sales Representative
Reporting to the Bancassurance Regional Sales Manager, the Bancassurance Sales Representative will be responsible for driving sales of insurance & Retail products in the assigned branches. The role holder will be responsible for the management of the day-to-day insurance business by providing quick, seamless, timely, efficient and responsive service to customers at the branch level.
Key Responsibilities
- Achieve sales targets (both Retail & Insurance) in accordance with the budgets provided; Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of General and Life insurance products.
- Retention of customers within the assigned portfolio – Ensure retention ratio of 85%.
- Drive the Life Partnership and ensure that set sales budgets are met.
- Provide pipeline data as requested. Monitor own sales performance on a daily, weekly, and monthly basis and provide results to the Sales Managers.
- Own customer queries and complaints around insurance products and resolve in a timely manner. Escalate any unresolved queries to the Line Manager or the Head Office Bancassurance team.
- Ensure accuracy of each application and all other customer documents. Accountable for the accuracy and quality of each application and supporting documents completed and submitted.
- Ensure all claims are reported to Head office Bancassurance team as guided while providing timely feedback to the clients. Assist the client to attach relevant documentation and have claim forms well completed.
- Ensure premiums are collected strictly as per the credit control policy.
- Conduct Branch staff training on Bancassurance products.
- Ensure compliance to the Group’s policies in delivering day-to-day business expectations.
For the above position, the successful applicant should have the following:
- Bachelor’s degree in insurance, Actuarial Science, Marketing or Business Related from a Recognized Higher Learning Institution 
- Certificate /Diploma/ Higher Diploma in Insurance, BCOM (Insurance Option) BSC (Actuarial Science) Marketing and Fellow of the Life Management Association (FLMI)
- One (1) Year work experience in Bancassurance, General or Life Insurance sales 
- Six (6) Months experience in a customer facing role or relationship Management. 
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday 8th March 2024
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.Â
Uploaded: 2024-02-26 00:00:00 Deadline: 2024-03-08 00:00:00 Reference Number: 2351
Job Vacancies WhatsApp Forum
If you experience any challenges or difficulties during the application of the vacancies, kindly join our WhatsApp forum where we shall be discussing the following
- Application tips and guidelines
- Discussing Challenges or any difficulties faced during applications and possible solutions
- CV, cover letter, resume and application by email tips
- Online submission tips
- Hand delivery job submissions tips
- Future info on shortlisting on jobs
- Interview tips and guidelines when shortlisted
- Interact with members who are also shortlisted incase shortlisting happens soon
- Any other relevant future updates regarding the job position
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As a general and mutual role, we encourage every member of the group to share a random job or internship, this will ensure the group remains relevant to topic and the discussion stays inline with career related chats
Link 1 : https://chat.whatsapp.com/D5dobWn7u79FuuxZF5I
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