Job Title
Operations Expert
Job Responsibilities
· Creating and optimizing processes: efficiency is our priority; you will help us find the most efficient way to run operations.
· Analyzing data: You will monitor project management logistics and performance, technical, and field-based operations metrics to ensure the solid operation of field operations and technical delivery by all experts.
· Troubleshoot project performance issues and use stakeholders’ feedback data to guide and improve the project’s operations and logistics.
· Conduct weekly field monitoring visits to observe Interviews and provide bi-weekly oral and written updates to CPHRM on field observations.
· Participate in meetings with all stakeholders while preparing survey activities and throughout data collection.
· Proactively identify and notify CPHRM of actions on the ground which may negatively impact survey data quality.
· Facilitate on-the-ground communication with the county management teams and other stakeholders.
· Collaborating with local operations and county teams to streamline relevant processes and suggest improvements.
· Working autonomously and taking initiatives through the project implementation stages and overseeing execution of all planned project activities to ensure seamless operations at all levels
· Develop and execute strategies/initiatives to increase our project operational efficiency and solve relevant operational challenges.
· Participate in project meetings as an expert when complex operational problems are handled.
· Respond to inquiries from CPHRM upon request
Qualifications
· Bachelor’s degree in university degree in economics or development studies or social sciences business or related field, or equivalent
· At least five years of experience managing operations related to large-scale household surveys.
· Previous project management experience and proven organizational and time management abilities
· Experience managing teams and coordinating across departments
· Must be highly analytical and have a data-driven mindset with excellent Excel skills
· Proficiency with various project management software and tools
· Impeccable attention to detail
·         Exceptional problem-solving and analytical skills
