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PURPOSE:
Responsible for effectively handling claims and settling them within stipulated timelines.
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PRIMARY RESPONSIBILITIES:
- Register and analyse intimated claims and advise client on supporting claims documents;
- Appoint service providers where applicable;
- Analyse adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
- Process fully documented claims and referring any suspicious claims to the supervisor;
- Initiate third party recoveries (written demand letters);
- Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
- Process all service providers invoices and payment within the set standards;
- Issue discharge vouchers for all fully documented claims;
- Attend to customer queries and complaints promptly and professionally;
- Follow up on claims payments
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/career/ clearly indicating the position being applied for.
The application should reach us by close of business on 7th August 2023. Please note only short-listed candidates will be contacted. If you do not hear from us by 8th September 2023 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.
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