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CIC Group Hiring Relationship Officer – Bancassurance

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

  • Generating new business from the Banking sector;
  • Providing timely and accurate quotations within the turnaround times;
  • Follow up to ensure renewals are at the acceptable rate;
  • Ensure prompt premium collection and reconciliation of accounts;
  • Submit timely and accurate reports within the set timelines;
  • Constantly updating intermediaries on company processes and procedures;
  • Participate in the preparation of revenue budget;
  • Liaising with the various departments to ensure timely service delivery to the client;
  • Gathering market intelligence to ensure updated product range;
  • Liaising with service providers to ensure timely customer service;
  • Attend and participate in the various key activities in the department;
  • Training new and existing clients and bank intermediaries on CIC products;
  • To attend to customer queries and complaints;
  • Promoting CIC brand.
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Academic and Professional Requirements

Particulars Detail Specific Field or Qualification  NeedType
Education Bachelor’s Degree Bachelor’s degree in a related field E
    Computer literate in MS Office and other office applications E
    Certification in either of the following; ACII, AIIK or COP D

 Experience Required:

Description Required years of experience  Need Type
Relevant experience 3 E

Behavioural Competencies

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These are defined as:

Proficiency Level  Proficiency Definitions
Level 2  Basic (B)  ·     Applies the competency in somewhat difficult situations.·     Requires frequent guidance.
Core Competencies 
Proficiency Required
1.    Customer Focus
B2.    Business Acumen
B3.    Driving Innovation
B4.    Driving Business Performance
B5.    Negotiation and Influence
B6.    Effective Communication B
 Leadership Competency
Proficiency Required
1.             Planning and organizing
B2.             Accountability
B3.             Quality Decision Making
B4.             Building Partnerships
B5.             Continuous Learning
B6.             Emotional Intelligence
B7.             Conflict Management B
Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)
 ·       The role holder may be required to travel to distant branches or wherever the Company has any interest.·      
Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:  https://cic.co.ke/career/ clearly indicating the position being applied for.

The application should reach us by close of business on 7th September 2023. Please note only short-listed candidates will be contacted. If you do not hear from us by 6th October 2023 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

Apply

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