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Job Purpose:
Data Analytics Analyst is responsible for monitoring transactions, accounting paperwork, and operation activities with an aim of identifying and detecting any suspicious and/or fraudulent transactions and activities within the organization.
Key responsibilities:
- Development and automation of exception reports for integral business processes within the organization.
- Identify suspicious patterns and trends through the monitoring of transactions and review of exception reports.
- Provide support to the Operational and Business units of the organization on tracking key business performance and risk indicators through data analytics and visualization.
- Perform relevant analytical techniques required to detect occurrence of fraud and maintain a library of analytical tests.
- Gather intelligence from relevant sources regarding the fraud trends in the industry and known fraudsters.
- Continuously scan transactions to establish whether the fraud trends discovered and the fraudsters have gain a foothold in Britam.
- Maintain a black list data based on intelligence gathered from external sources and the investigations we have conducted.
- Compile known fraud red flags and research on more that would be applicable in the various areas of operations in Britam.
- Establish data sources required to test for indicators of fraud.
- Perform relevant analytical techniques required to detect occurrence of fraud and maintain a library of analytical tests.
- Recommend improvements in the data that is captured to aid in fraud prevention.
- Support forensic investigations into cases of suspected fraud through data analytics.
- Conduct fraud awareness campaigns for the group.
- Updating fraud database and preparing monthly statistical reports.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Key Performance Measures:
As described in the role’s Personal Scorecard.
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Knowledge, experience and qualifications required
- Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management or Statistics or any relevant field.
- 2-6 years proven working experience as a Data Analyst or Business Data Analyst.
- Certification in Data science or Data analytics tools such as Caseware IDEA, Alteryx, Qlik Sense.
- CPA (K) /CFA, CFE is an added advantage.
- Technical expertise regarding data models, database design development, data mining and segmentation techniques.
- Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, Javascript, or ETL frameworks).
Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
Leadership category responsibility framework (Core Competencies).
Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
- Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
- Ensure that department priorities are adhered to and effectively communicated.
- Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
- Embody a high performance, proactive culture.
- Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
- Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
- Effectively set and monitor priorities and objectives for more junior staff.
- Understand and communicate objectives in relation to the larger organisational impact.
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
- Appropriately model the company values while setting the pace and energy for delivering.
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
- Provide access to accurate and consistent information and services across all channels.
- Ensure a seamless experience for clients.
- Improve service delivery for clients.
- Engage in continuous brand building to become the trusted partners to clients.
Primary Location
: Kenya-Nairobi-Nairobi
Organization
: Business
Job Type
: Permanent
Shift
: Day Job
Contract Type
: Full-time
Job Posting
: 19-06-2023
Unposting Date
: 03-07-2023
Number of Openings
: 1
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