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Britam Hiring Forensics Data Analyst

Job Purpose:
Data Analytics Analyst is responsible for monitoring transactions, accounting paperwork, and operation activities with an aim of identifying and detecting any suspicious and/or fraudulent transactions and activities within the organization. 
Key responsibilities:

  • Development and automation of exception reports for integral business processes within the organization.
  • Identify suspicious patterns and trends through the monitoring of transactions and review of exception reports.
  • Provide support to the Operational and Business units of the organization on tracking key business performance and risk indicators through data analytics and visualization.
  • Perform relevant analytical techniques required to detect occurrence of fraud and maintain a library of analytical tests.
  • Gather intelligence from relevant sources regarding the fraud trends in the industry and known fraudsters.
  • Continuously scan transactions to establish whether the fraud trends discovered and the fraudsters have gain a foothold in Britam.
  • Maintain a black list data based on intelligence gathered from external sources and the investigations we have conducted.
  • Compile known fraud red flags and research on more that would be applicable in the various areas of operations in Britam.
  • Establish data sources required to test for indicators of fraud.
  • Perform relevant analytical techniques required to detect occurrence of fraud and maintain a library of analytical tests.
  • Recommend improvements in the data that is captured to aid in fraud prevention.
  • Support forensic investigations into cases of suspected fraud through data analytics.
  • Conduct fraud awareness campaigns for the group.
  • Updating fraud database and preparing monthly statistical reports.
  • Delegated Authority: As per the approved Delegated Authority Matrix.
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Key Performance Measures:
As described in the role’s Personal Scorecard.

Knowledge, experience and qualifications required

  • Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management or Statistics or any relevant field.
  • 2-6 years proven working experience as a Data Analyst or Business Data Analyst.
  • Certification in Data science or Data analytics tools such as Caseware IDEA, Alteryx, Qlik Sense.
  • CPA (K) /CFA, CFE is an added advantage.
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.
  • Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, Javascript, or ETL frameworks).

Technical/ Functional competencies:

  • Knowledge of insurance regulatory requirements.
  • Knowledge of insurance products.

Leadership category responsibility framework (Core Competencies).
Emerging Leaders in Britam need to:

  • Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
  • Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
  • Ensure that department priorities are adhered to and effectively communicated.
  • Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
  • Embody a high performance, proactive culture.
  • Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
  • Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
  • Effectively set and monitor priorities and objectives for more junior staff.
  • Understand and communicate objectives in relation to the larger organisational impact.
  • Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
  • Appropriately model the company values while setting the pace and energy for delivering.
  • Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
  • Provide access to accurate and consistent information and services across all channels. 
  • Ensure a seamless experience for clients.
  • Improve service delivery for clients.
  • Engage in continuous brand building to become the trusted partners to clients.
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Primary Location

: Kenya-Nairobi-Nairobi


: Business

Job Type

: Permanent


: Day Job

Contract Type

: Full-time

Job Posting

: 19-06-2023

Unposting Date

: 03-07-2023

Number of Openings

:  1


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