Branch Business Consultant – Personal Banking
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Division. We are seeking a talented, dynamic, self-driven and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
The branch business consultant is responsible for driving profitability and revenue growth through selling Liabilities and Assets with a focus on new acquisitions, deepening of existing customer relationships and cross-sell thereby increasing customer share of wallet with the Bank.
Deadline: 2023-11-02
Category: Retail
Subsidiary: HFC
Principle Accountabilities
- Cross-selling of HFC Bank products by establishing new relationships in order to grow both the assets and liabilities book.
- Maintaining customer relations through regular contact to ensure customer satisfaction and business continuity
- To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC-compliant
- To check data entry by verifying the data captured against source documents to ensure accuracy in data capture
- To analyze mortgage loan applications by interviewing the customers.
- To identify customers’ borrowing needs by interviewing them so as to ensure the sale of the right mortgage product.
- To safeguard bank assets by being a dual custodian to minimize fraud and losses
Key Competencies and Skills
Technical and General Competencies:
1. Technical competencies: selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills and Product knowledge
2. General competencies: teamwork, Listening skills
Minimum Qualifications, Knowledge and Experience
Education:
- A business-related degree
Experience:
- 3 years in the Banking Industry
