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Job SummaryTo implement the Global Markets Sales business strategy in line with the Absa Markets Sales Strategy, Policies, Procedures, and Group Values
Job Description
Key accountabilities/Deliverables/Outcomes
Markets Sales Dealing
- Under the guidance of the Head, Global Market Sales-RBB actively participating in the implementation of the Market Sales Strategy in line with the Absa Market Sales Strategy and Country sales requirements.
- Acting as the primary point of contact for both internal (Commercial, Business & Consumer Banking) and external Market Sales clients, while ensuring regular face-to-face engagement with the respective teams to promote teamwork.
- Manage one’s client portfolio, to include:
- Daily contact with clients who have completed the Terms of Business (TOB)
- Regular face-to-face interaction with clients in one’s portfolio.
- Regular contact with principal Relationship Managers
- Managing Consumer and Business Banking Segment portfolio to generate strong growth and sustainable returns over the business cycle with special focus on Customer Service and Financial Performance
- Assisting the Head of Market sales – RBB in achieving strategic and tactical objectives
Reporting
- Providing periodic reporting on client growth, volume, and profitability in one’s own portfolio.
- Periodically providing detailed Management Information on the composition, performance, and profitability of the client portfolios.
- Ad-hoc reporting requests
Financial Performance
- Revenue growth through building of a structured FX flow business and product diversification.
Customer obsession
- Uphold market leading customer standards (internal/external)
- Giving superior customer service
- Expanding the customer base as is appropriate.
- Undertaking customer visits (and joint customer visits with the coverage teams)
- Show case risk management solutions to clients.
- Actively participating in client events, including trainings and seminars, and Entertaining clients as permitted under the bank and group compliance policies.
- Conversion of dormant clients to active clients
Efficiency
- Adherence to rules/policies
- Refrain from behaviours and conduct that could be detrimental to our external and internal clients – SELF and RBB sales team.
- Ensure that Counterparty credit limits are not exceeded.
- Ensure FX Trades supporting documents requirements are met.
- Ensure all FX tickets booked are utilized.
Digital Transformation
- Ensure clients are onboarded on/ and utilize Markets Sales digital platforms.
Personal Development
- Actively managing one’s own technical and soft skills development in conjunction with the Markets Sales leadership.
- Researching, identifying and proposing training solutions for own development to the Head of Market sales -RBB
Role/Person Specification
Preferred Qualification
- Bachelor’s degree in a business-related course
Preferred Experience
- A minimum of 3 years work experience in foreign exchange dealing, managing consumer and business banking client’s portfolio and financial markets risk management solutions.
Knowledge and Skills
- Portfolio management, customer service, regulatory environment, Financial Markets happenings
- Sales Techniques
- Understanding of interest rate risk, foreign exchange risk and credit risk
- Understanding of the policies, procedures and ethical requirements of a Market environment
- Ability to work under minimal supervision and deliver under tight deadlines.
- Excellent Stakeholder management
***Application Deadline – 20th August 2024***