I&M Bank – Manager, Debt Recovery Unit
Location: Nairobi, Kenya
Overview: As the Manager of the Debt Recovery Unit at I&M Bank, you will lead a dedicated team responsible for managing and recovering overdue debts. Your role involves developing and implementing effective debt recovery strategies, negotiating repayment plans with clients, and ensuring compliance with relevant laws and regulations. Your efforts will be critical in reducing bad debt and enhancing the bank’s financial stability.
I&M Bank – Customer On-Boarding Checker
Location: Nairobi, Kenya
Overview: The Customer On-Boarding Checker at I&M Bank plays a crucial role in verifying and validating customer information during the onboarding process. You will ensure that all documentation is accurate and complies with regulatory standards, working closely with customer service and compliance teams to provide a seamless onboarding experience for new customers.
I&M Bank – Officer Complaints Handling
Location: Nairobi, Kenya
Overview: As an Officer for Complaints Handling at I&M Bank, you will be the primary point of contact for customer complaints. Your responsibilities include logging complaints, conducting thorough investigations, and resolving issues in a timely and efficient manner. Your role is essential in maintaining customer satisfaction and loyalty.
I&M Bank – Officer, Digital Lending Administration and Customer Experience
Location: Nairobi, Kenya
Overview: The Officer for Digital Lending Administration and Customer Experience at I&M Bank will oversee the administration of digital lending products and ensure a positive customer experience. You will handle customer inquiries, manage digital lending platforms, and work to improve service delivery. Your role will contribute to the growth and success of the bank’s digital lending initiatives.
I&M Bank – Quality Analyst
Location: Nairobi, Kenya
Overview: As a Quality Analyst at I&M Bank, you will be responsible for ensuring the highest standards of quality in the bank’s processes and services. You will conduct audits, analyze data, and implement improvements to enhance efficiency and customer satisfaction. Your role is pivotal in maintaining the bank’s reputation for excellence.
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Nairobi
Nairobi
Nairobi
Officer – Digital Lending Administration and Customer Experience
Nairobi
Nairobi