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Woman ‘banned’ from American Airlines over mistaken identity

A woman has shared the unusual reason she was reportedly ‘banned’ from flying with American Airlines. Erin Wright was heading to her sister’s bachelorette party when she encountered trouble while trying to board her flight.

The 24-year-old posted a video on TikTok, which has garnered 2.7 million views, detailing how she couldn’t check in for her flight. Perplexed, Erin approached the American Airlines help desk at the airport to see if they could assist her. However, the staff at the desk also failed to check her in.

In a startling revelation, the help desk employee allegedly told Erin she couldn’t be checked in because she had been ‘banned’ from flying with the airline. In her video, Erin recounted her reaction: “I was like, ‘What?’ because I’ve never done anything. ‘What did I get banned for, can you tell me?’”

After a phone call, the employee informed Erin they couldn’t disclose the reason due to ‘internal security’ issues. Erin then undertook a lengthy process to discover what had caused the alleged ‘ban’, emailing the customer service department for answers. Meanwhile, Erin claimed she had to spend $1,000 on a same-day round trip to attend her sister’s bachelorette party.

Twelve days after reaching out to customer service, Erin said she finally learned the reason for her ‘ban’—she was accused of ‘having sexual relations with a man on a flight while intoxicated’. However, there was a problem with this accusation—Erin is a lesbian.

She stated: “I am a 24-year-old lesbian. You see me. Am I having sexual relations with any man? No!” In an odd turn, Erin had to ‘prove’ her sexuality to refute the claim. She recalled in her email: “I wrote a very serious but somewhat funny email, saying ‘I don’t really know how to prove it wasn’t me except for the fact that I am literally a lesbian. I can get letters from others confirming it’.”

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Erin explained she was eventually removed from the no-fly list and refunded for her initial flight, but not the additional one she had to book. She shared her story on TikTok to bring attention to the issue and urge American Airlines to compensate her. Although the airline has not yet contacted her, Erin revealed she has recouped her flight expenses through TikTok’s creator fund.

Despite this, she still hopes American Airlines will address the situation properly.

Frequently Asked Questions

Here are some common questions asked about this news

Why was Erin Wright banned from flying with American Airlines?

Erin was allegedly banned for being caught having sexual relations with a man on a flight while intoxicated.

How did Erin Wright prove she was wrongly accused?

Erin proved she was wrongly accused by explaining she is a lesbian and couldn’t have been involved with a man.

Did Erin get refunded for her initial flight?

Yes, Erin was refunded for her initial flight but not for the extra one she booked.

How much did Erin spend on a same-day round trip flight?

Erin spent $1,000 on a same-day round trip flight.

Has American Airlines contacted Erin after her TikTok video?

No, American Airlines has not contacted Erin after her TikTok video.

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