NAIROBI, Kenya, May 12 – CCI Global, a world contact heart operator in Africa, has introduced that it’s opening a new purpose-built, state-of-the-art office at Tatu City that may create greater than 4,000 employment alternatives for Kenyans.
CCI has grown quickly since getting into the Kenyan market in 2016, specializing within the operation of outbound, inbound, and net chat multi-channel contact facilities for main worldwide manufacturers, primarily within the cell, know-how, telecommunications, and monetary industries.
The newest growth determination comes amid unprecedented demand for the corporate’s younger, extremely expert workforce in Kenya, which has swelled to over 2,000 brokers within the final 12 months.
The facility at Tatu City, scheduled for completion in This fall 2023, will double the agency’s capability to greater than 4,000 seats in a single location.
While talking concerning the improvement, CCI’s Chief Operating Officer, Mark Chana, stated: “CCI’s business in Kenya, which serves well-known American, British, Australian, and other international brands continues to accelerate, thanks to our dynamic workforce, quality assurance and operational excellence. We are excited to build CCI’s home at Tatu City, in a business-friendly environment that focuses on the welfare of our employees.”
CCI’s facility will be developed by Gateway Real Estate Africa (GREA), a personal improvement firm specializing in turnkey development. The five-story tower is customized for CCI, with coaching amenities and a profession heart to welcome new workers.
The Grade A office constructing with 5 flooring and two ranges of underground parking will anchor Tatu Central, the enterprise district of Tatu City.
“The building is custom-designed for CCI, with large floor plates for flexible call-center operations, rapid lifts for seamless shift changes, ample natural light and employee welfare at its core,” stated Greg Pearson, co-founder, and CEO of GREA. “We are pleased to develop this spectacular building for a world-class client like CCI in Africa.”
As a part of the event, Tatu City, which is owned and developed by Rendeavour, Africa’s largest new metropolis builder, will assemble a transport hub to accommodate CCI’s hundreds of workers.
“The Tatu City ecosystem – with homes, businesses, schools, parks, and other amenities – is the ideal location for CCI’s operations and employees,” stated Stephen Jennings, founder, and CEO of Rendeavour.
“A first mover in all aspects, CCI embodies the global shift of businesses from congested urban areas to decentralized environments like Tatu City that provide live-work-play solutions for employees and investors alike.”