Job Purpose Statement: Develop, Monitor & Review the Training & Development strategy to ensure that the skills, Knowledge, abilities and performance of the workforce meet the current & future organizational and individual needs and responsible for driving them.
Detailed Description
- Receive guests and deliveries to KQ Academy to ensure effective customer service.
- Maintaining up to date and accurate administrative records
- Act as apoint-of-contact for KQ Academy customers.
- Support the booking and setting up classrooms and training venues.
- Processing of student applications within the stipulated guidelines to ensure timely service.
- Support Academy to supervise service providers at the Pride Centre including learning and development specialists, cleaning, catering, IT and documentation to ensure Pride Centre operations run effectively
- Monitor utilization of stationery and printing materials to ensure adequate stocks are maintained and accounted for.
- Ensure timely billing of student fee payments
Job Requirements
- Diploma or Degree in Business Administration, Office Management or a related field.
- At least 5 years’ experience in administrative roles in a large service organization
- Basic Accounting knowledge is desired.
- Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook). Knowledge of student information systems is an advantage.