Two people have been injured on board an Air New Zealand flight.
One passenger and one crew member were injured during turbulence on NZ607 from Wellington to Queenstown on Sunday afternoon.
Two ambulances arrived at Queenstown Airport after the passenger was burned by hot coffee and the crew member hit the roof of the plane.
A spokesperson for Hato Hone St John said they had taken two patients to Lakes District Hospital in ‘moderate’ condition.
One passenger on the flight said flight attendants were serving hot refreshments when hot coffee was accidentally poured on a female passenger. NZ Herald reported.
One passenger and one crew member were injured during turbulence on NZ607 from Wellington to Queenstown on Sunday afternoon
“She suffered burns and a paramedic attended to her,” she said.
“She had some blisters.”
The passenger said the turbulence was the worst she had ever experienced.
‘The jerking and falling, the slight sideways tilt, felt like those parts where you go on a roller coaster and start falling down and then go back up again, they told Crux.
Captain David Morgan, Air New Zealand’s chief operational integrity and safety officer, confirmed that a customer and crew member were injured on Sunday.
“The safety and well-being of our customers and crew is our number one priority, and our crew is trained to respond to these situations,” he told Daily Mail Australia.
‘Our operating procedures outline our onboard response to various levels of turbulence, including details of when passengers and crew should be seated during the flight. From time to time, clear air turbulence may occur where rough air is not visible to the flight crew.”
“We always review our operating procedures in accordance with both regulations and international best practice to ensure that the safety of our customers and crew is prioritized.”
Daily Mail Australia has contacted Air New Zealand for further comment.
More to come.