Dispatcher needed At U.S. Embassy in Kenya

Duties

Operations Management                                                                                 65%

• Coordinates among users and drivers to meet requests and ensure efficient operations; handles emergency transportation requests as needed.
• Arranges work shifts, shuttle and other official trip schedules to meet all transportation needs.
• Serves as team leader to provide guidance and direction to chauffeurs on vehicle operations, safety measures, as well as specific instructions on transporting VIPs.
• Ensures drivers’ appearance is presentable, and vehicles are clean and in good operational condition.
• Reports any inappropriate behavior and rule violation; ensures compliance with safety regulations.

Fleet Management                                                                                          15%

• Analyzes fuel usage and vehicle maintenance data, periodically inspects vehicles, and develops vehicle rotation plans to enhance efficient fleet utilization.
• Submits vehicle mishap reports to supervisors within 24 hours; and reports all damage to US Government vehicles or properties, and when citations are issued to drivers.
• Participates in accident investigations.

Administrative Functions                                                                               20%

• Prepares periodic reports on trip scheduling, chauffeurs’ shift work and
• Prepares monthly bills to subscriber agencies.
• Assists with motor pool inventory and barcoding.
• Coordinates with repair facilities to send vehicles for routine maintenance.

*Note: This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency.

Qualifications and Evaluations

Requirements:

• All applicants under consideration will be required to pass medical and security certifications.

Education Requirements:

Completion of secondary school is required.
Evaluations:

Language

English level III (Good working knowledge) Reading/Writing/Speaking is required.

Kiswahili level III (Good working knowledge) Reading/Writing/Speaking is required.

Skills and Abilities

• A valid driver’s license Class B, C, E is required

• Strong leadership, technical, and administrative skills.
• Basic keyboard skills and skills in Microsoft Word, Excel, and Outlook applications. 

Qualifications:

Experience:

Minimum of two (2) years of motor vehicle dispatcher or fleet management experience is required.

Job Knowledge

• Good knowledge of host country traffic laws, vehicle licensing, registration, and procedures.
• Detailed knowledge of host country streets, traffic patterns, and commonly visited locations. 

Benefits and Other Info

Benefits :

Agency Benefits:

The U.S. Mission offers a competitive compensation and benefits package for local employees. 

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:

HIRING PREFERENCE SELECTION PROCESS:  

A hiring preference is extended to eligible and qualified applicants in the order listed below.  It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference. 

HIRING PREFERENCE ORDER 

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran* 
2. AEFM / USEFM 
3. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights ** 

* IMPORTANT: 

US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. 

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.  

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau. 

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.    

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:    

• Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.    
• Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing. 

The following apply to Locally Employed (LE) staff only:   

• Current employees serving a probationary period are not eligible. 
• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.  

How to Apply

How to Apply:

Click the “Apply to This Vacancy” button at the top of the page to begin your application.  For an instructional video on how to apply click here. 

Please address all relevant experience, education, language skills (including English), and job-related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves.  We invite qualified applicants from all backgrounds to apply.  Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• Residency Permit 
• Work Permit (if applicable)
• Driver’s License (Class BCE)
• High School Certificate 
• Resume/CV 

In addition, Eligible Family Member (EFM) Applicants must submit:

• Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:

The HR Office will contact successful applicants.  For more information on applying for jobs or employment with us, please visit the U.S. Mission website.

Thank you for your application and your interest in working with us.

Close Period : 09/04/2024

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