Jubilee Insurance, established in August 1937, is the first locally incorporated insurance company in East Africa, with its roots in Mombasa, Kenya. Over the years, Jubilee has grown to become the largest composite insurer in the region, offering a wide range of insurance services, including life, pensions, general, and medical insurance.
With a presence in Kenya, Uganda, Tanzania, Burundi, and Mauritius, Jubilee Insurance serves over 1.9 million clients, making it the leading insurance provider in East Africa.
As the only ISO-certified insurance group listed on the Nairobi Securities Exchange, Dar es Salaam Stock Exchange, and Uganda Securities Exchange, Jubilee Insurance is recognized for its leadership in quality and risk management.
The company’s regional offices are highly rated, earning an AA- rating in Kenya and Uganda, and an A+ rating in Tanzania. Jubilee’s commitment to excellence and innovation has solidified its position as a trusted and reliable partner in the insurance industry across the region.
The document you uploaded is a job description for the position of Head of Corporate & Retail Claims at Jubilee Life Insurance Limited. The key points include:
- Role Purpose: Oversee end-to-end claims operations for Retail and Corporate Life and Pension business lines. Focus on developing and implementing claims processing strategies, ensuring regulatory compliance, managing risks, and driving operational excellence.
- Main Responsibilities:
- Develop strategic direction for claims management.
- Enhance operational efficiency and customer experience.
- Implement technology solutions and data-driven improvements.
- Ensure compliance with regulatory requirements and internal policies.
- Provide leadership to the claims team and foster a positive work culture.
- Key Competencies: Leadership, strategic thinking, analytical skills, relationship management, financial acumen, regulatory compliance, and process improvement.
- Qualifications:
- Bachelor’s degree in business administration, finance, insurance, or a related field (Master’s degree preferred).
- Professional certifications in insurance or claims management are advantageous.
- Minimum 8 years of experience in claims team management within the life insurance industry, with a leadership role.
- Application Deadline: 15th August 2024, via email to [email protected], quoting the Job Reference Number JLIL 244.