Job Description
- Provide operational support to the team Leader Trade Operations by understanding the overall Bank Strategy and how Trade Operations fits into the overall Bank’s strategy;
- Optimise the risk profile in the business units by Identifying the major risks faced by the unit and ensure that the required controls are applied to mitigate the potential exposures while upholding a high, risk culture that fosters responsiveness, confidence, courage and doing the right things all the time (zero tolerance for non-adherence to Bank policies, procedures and guidelines.
- Support business process re-engineering to ensure that processes are lean, efficient and effective through the elimination of non-value adding activities and identification of opportunities that support/drive the migration of transactions to economically viable alternative electronic delivery channels.
- Ensure that service standards provided for in the Banking Sector Charter are adhered to.
- Builds and maintain credible and value adding relationships with stakeholders, including executives, peers, internal and external partners.
- Provide relevant, accurate and timely reporting to senior management, governance committees and the regulator.
- Ensure the promotion of exceptional client experience throughout the organisation.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Other Qualifications: Certified Trade Specialist
Experience Required
Business Support
1-2 years
At least one year of experience at within bank operations. Practical and deep knowledge of Trade is an added advantage and must be fully conversant with its associated risks and process improvement concepts.
Job criticality: Strategically Critical
Additional Information
Behavioural Competencies:
- Generating Ideas
- Providing Insights
- Interpreting Data
- Convincing People
- Establishing Rapport
Technical Competencies:
- Product Knowledge
- Risk/ Reward Thinking
- Product Risk Identification
- Management Reporting
