Job description
- Presenting a variety of menu options and take lead on suggestive selling based on customer preferences
- Handling customer interactions at various levels of customer touch points
- Assist the guest navigate through the menu comfortably
- Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification
- Collaborate with other team members to ensure a positive customer experience
- Ensuring there is enough change at all times
- Maintaining shift float money and ensuring no shortages
- Timely closure of counter variances
- Taking care of counter machines
- Present bills on time and accept payment
- Ordering of items in Vuka for the store
- Receiving of items from Food scape/ any other supplier
- Keying in of orders in the POS
- Receiving orders from the aggregator tabs
- Packing and dispatching the orders to the guests
- Table clearance
- Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld
- Communicating any R&M or IT issues to the Area Manager
- Closing duties of the branch
Role overview
FUNCTION
Other
INDUSTRY
Food & Beverages
YEARS OF EXPERIENCE
1-3 years
LOCATION
Nairobi, Mombasa, Nakuru
MUST-HAVE SKILLS
- Must be a team player
- Must be customer-oriented
- Should have inter-personal skills
- Flexible and accommodative
Apply by : 02 December 2024
