US Embassy Nairobi Hiring Information Management Assistant

Information Management Assistant (USEFMs Only)

The work schedule for this position is: Full Time 40 hours per week Start date: This position opens Summer 2025. Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Salary:Not Specified

Series/Grade:FP – 1805 – 7

Agency:Embassy Nairobi

Position Info:

Location:Nairobi, KE

Close Date:
(MM/DD/YYYY)12/07/2024

Announcement #: Nairobi-2024-136

Duties

The incumbent serves as an Information Management Assistant (IMA) assigned to support the classified or unclassified computer networks and messaging systems as needed. 

The IMA also assists with telephone and radio management, circuit and network management, and network management, emergency communication testing and maintenance, property management, user training, and direct customer support. 

The IMA reports to an assigned direct hire Information Management Specialist (IMS).

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Qualifications and Evaluations

Requirements:

Experience: Two years of office management or technical experience is required.

  Work related experience should demonstrate a high level of organizational skills, ability to adhere to regulations, aptitude for paying attention to detail, and use of IT software and equipment.

JOB KNOWLEDGE: 

Must have knowledge and professional experience that demonstrates the applicant can acquire and apply the requisite skills and abilities appropriate to Department of State IRM operations. 

Must demonstrate potential to perform in progressively responsible positions within the Information Management field.Education Requirements:

A High School diploma is required.Evaluations:

LANGUAGE PROFICIENCY: 

Level IV (Fluent) speaking/reading/writing of English is required.

SKILLS AND ABILITIES:

Must have an excellent working knowledge of Department of State customer service principles and the ability to manage ISC computer systems without long-term assistance. 

The ability to work both independently and in a team environment, responds to requests in a timely fashion, and resourceful in finding solutions to problems.

Must be able to work effectively in the IT environment, maintain constructive communication when addressing customer requests, and closing out tasks. 

Must be able to coherently document problems, remedies, and write procedures that will be utilized by colleagues.  Position requires a Top Secret clearance.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Qualifications:

All applicants under consideration will be required to pass security certifications.

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Benefits and Other Info

Benefits:Agency Benefits:

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.Other Information:

For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. 

Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. 

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

FURTHER, THE FOLLOWING APPLY TO EFMs, USEFMs, and AEFMs ONLY:

1. Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible to apply.
2. Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
3. The following may also be considered when determining successful candidacy: nepotism, conflicts of interest, budget, etc.
4. ** If selected, EFMs are expected to serve in the position for at least one year from the date of hire, and their sponsor’s tour of duty must allow sufficient time for this.

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How to Apply

How to Apply:

All candidates must be able to obtain and hold a Top Secret clearance. 

Interested candidates for this position must submit their application to the following link for consideration https://ke.usembassy.gov/jobs/  Click ERA site under Job OpeningsRequired Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

• High School Diploma

Next Steps:

Applicants who are selected for an interview will be contacted via email. 

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Apply

Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.