Job Description
We are looking for an experienced Product Manager to lead the Gaming portfolio within our Digital Products and Services team. Reporting to the Tribe Lead – Digital Services, the successful candidate will oversee the end-to-end management of gaming products, with a focus on content acquisition, partnership development, and local content aggregation. The Product Manager will play a critical role in executing a gaming content strategy that attracts, engages, and retains customers while supporting a seamless multi-platform experience. The role also involves aligning the content strategy with broader business goals and market needs.
Key Responsibilities
- Drive revenue growth in Gaming through innovation and strategic partnerships.
- Lead the onboarding of partners aligned with the Gaming Content strategy and roadmap.
- Establish and maintain partnerships with local and international content providers.
- Oversee the full lifecycle of gaming product development, including product rationalization and enhancement.
- Ensure effective transfer and retention of gaming product knowledge across consumer, tech, and support teams.
- Collaborate with brand marketing and business planning for effective market positioning, packaging, and pricing.
- Develop and execute a go-to-market strategy and channel engagement plan, ensuring high visibility.
- Ensure excellent customer experience in the gaming portfolio through well-documented, streamlined processes.
- Analyze market trends, customer insights, and usage patterns to enhance product offerings and optimize profitability.
- Build and present commercial cases, secure approvals, and participate in monthly performance reviews.
- Develop and execute an annual or bi-annual gaming strategy based on key customer insights.
- Manage the Gaming Opex Budget, ensuring cost-effectiveness and alignment with strategic goals.
Qualifications
- Bachelor’s degree (Upper Second Class) in Business, Commerce, or a related field from a recognized university.
- 5+ years of experience in Telecom or FMCG with a background in segment marketing.
- Strong commercial acumen and proficiency in MS Office applications.
- Ability to understand and address customer needs, interests, and motivations to influence decisions.
- Strong interpersonal skills with a collaborative approach, adapting style to work effectively with others.
- Demonstrated problem-solving skills, leveraging technology and process knowledge for continuous improvement.
- Openness to innovation and creative problem-solving to drive growth and identify new opportunities.
- Skilled in project management, ensuring scope, quality, and alignment with business objectives.
- Functional competencies in Partner Management, Content Strategy, GTM, and P&L management.
How to Apply
If you’re up for the challenge and meet the required qualifications and experience, please update your profile on our recruitment portal and click “Apply.” Remember to attach your resume.
About Us
We are a leading telecommunications company in East Africa, with a mission to transform lives by connecting people, creating opportunities, and providing essential information. With over 42 million customers, our impact supports over a million jobs directly and indirectly, and our economic contribution was valued at KES 362 Billion ($3.2 billion) in 2021. Listed on the Nairobi Securities Exchange, we’ve grown from our founding in 1997 to become a pioneering force in digital innovation, including the launch of M-PESA in 2007.
Job Information
- Job ID: 514
- Category: Business Strategy & Partnerships
- Posting Date: 11/11/2024
- Application Deadline: 17/11/2024
- Schedule: Full-time
- Location: Safaricom House, Waiyaki Way, Westlands, Nairobi, Kenya