Job description
• Handling customer interactions at various levels of customer touch points.
• Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.
• Advices the Barista in charge on stock levels.
• Maintains a clean, tidy and working counter at all times.
• Assists the barista in charge in running the barista counter.
• Doing the daily stock take of counter products at the end of the shift.
• Collaborate with other team members to ensure a positive customer experience.
• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.
• Ensuring all take-away and eat in orders are dispensed promptly according to the order docket
• Carry out any other task as may be instructed by superiors.
• Arranging the pastry case and ensuring that it is always clean.
Role overview
FUNCTION
Other
INDUSTRY
Food & Beverages
YEARS OF EXPERIENCE
2-4 years
LOCATION
Nairobi, Mombasa, Meru, Kericho, Nanyuki, Kisumu, Eldoret, Voi
MUST-HAVE SKILLS
- Excellent customer care technique and application
- Is creative and innovative
- Flexibility
- Ability to work under pressure
Barista Nairobi, Mombasa, Meru, Kericho, Nanyuki, Kisumu, Eldoret, VoiJun 27, 2024 APPLY